Surgical Onsite Specialist - Eastern VA
Surgical Onsite Specialist - Eastern VA
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1 Vacancy
Job Description
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Careers that Change Lives
Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation our medical technologies open doors. We support your growth with the training mentorship and guidance you need to own your future success. Join us for a career in sales that changes lives.
A Day in the Life
The Surgical Onsite Specialist (SOS) is responsible for providing case support and customer support training and education and solution implementation assistance across aligned Surgical Centers of Therapy (COTs). This role ensures seamless product utilization by assisting with on-site procedures addressing customer inquiries performing equipment upgrades and maintenance and leading training initiatives for physicians and staff within an assigned account alignment and in partnership with the Surgical Account Manager (SAM). The Surgical Onsite Specialist plays a critical role in lead generation sales support and market expansion efforts contributing directly to the organizations growth and success.
Commercial (Onsite)
We are seeking a committed professional to join our team required to reside within the territory and drive to multiple accounts throughout the region. A valid drivers license is essential for this role which also involves 25-50% of travel outside the territory presenting opportunities for broader engagement.
Job Responsibilities
Customer Support
Provide real-time procedural assistance for Surgical COTs within aligned territory.
Offer technical expertise and troubleshooting support to ensure successful product usage.
Serve as a trusted resource for physicians and surgical teams in the OR.
Customer Engagement & Communication
Act as a primary point of contact for customer inquiries during on-site procedures.
Ensure clear and effective communication between customers and colleagues.
Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM).
Equipment Upgrades & Maintenance
Perform equipment and software upgrades as .
Conduct equipment fleet audits to ensure optimal product performance and compliance.
Training & Education
Lead in-service training sessions for physicians residents and surgical staff on surgical product applications.
Support Resident Labs MedEd courses RPEs (Regional Peer Education) and Continuing Education (CE) programs.
Sales & Implementation Support
Assist Surgical Account Manager (SAM) and Specialists with product trials implementation and conversion initiatives.
Provide on-site support for regional conversions and product adoption strategies.
Inventory Management
Maintain accurate tracking and availability of surgical products for smooth procedure execution.
Ensure inventory levels meet customer and operational needs.
Success Metrics:
Achieve/exceed sales objectives by driving product utilization and customer engagement.
Secure base business and expand new accounts through effective procedural support.
Generate and track leads in SFDC () to fuel growth and business expansion.
Product Portfolio Alignment:
Stapling
Energy
Access & Instrumentation (A&I)
OR Safety
Wound Closure
GYN & Hernia
Responsibilities may include the following and other duties may be assigned.
Must Have: Minimum Requirements
Bachelors degree
Minimum of 2 years of clinical support and/or healthcare sales experience
Field-based role that requires approximately 25% travel
Nice to Have:
Not required but highly recommended to have a strong clinical background specifically in the Operating Room
Excellent communication and interpersonal skills
Relevant clinical or hospital experience
Strong Computer Skills (Microsoft Office PowerPoint MS Teams)
Strong drive for results; Action orientated; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations.
A valid drivers license issued in one of the 50 States with a clean driving record is .
The ability to travel up to 50% when necessary which will include overnight and/or weekends as .
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer and communicate with peers and co-workers via a variety of media including telephone email instant message and in-person
Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
In addition to Base Salary this position is eligible for a Sales Incentive Plan (SIP) which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
