Senior Enterprise Client Applications Analyst (7969)
Senior Enterprise Client Applications Analyst (7969)
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$ 115000 - 135000
1 Vacancy
Job Description
Dentons US LLP is recruiting for a Senior Enterprise Client Applications Analyst. We support 1600 end users across 20 cities in the US. This position will be a member of the End User Compute team within the Technology Services group. The Senior Enterprise Client Applications Analyst will be considered a subject matter expert in Microsoft Office and the other applications which they primarily support.
Responsibilities
- Service the Firms software portfolio being a level 3 escalation point for end users and support teams and further defining ways to increase stability performance and features in the environment.
- Perform ongoing analysis selection development testing and best practices to ensure continuous quality improvement of the application stack on physical and virtual user endpoints.
- Oversee application packaging requirements configuration design and customization for large complex or firm-wide applications.
- Contribute to teams afterhours support coverage and maintenance windows.
- Other duties as assigned to fully meet the requirements of the position.
Experience & Qualifications
- At least 7 years of industry experience in application support of Microsoft Office Suite iManage Worksite/DeskSite BigHand products Workshare Professional or similar software programs.
- Experience with Microsoft 365 SaaS products and corresponding thirdparty applications that integrate.
- In-depth technical knowledge of Microsoft Windows 11.
- Ability to maintain awareness of technology developments and make recommendations to the team managers and team lead.
- Experience in ongoing quality assurance tasks and processes related to monthly patching and other software update cycles.
- Ability to have clear and efficient communications within the End User Compute team other IT technical teams IT support teams and end user business units.
- Ability to lead discussions and elicit participation from others that are involved.
- Ability to assess risk levels in change management and make good decisions within the change system that Dentons provides.
- Dentons IT is widely dispersed across North America and the comfortable and effective with remote tools while working across teams is important.
- Ability to cross train areas of your strength to others on the team.
- Openness to take on additional products and services as they are onboarded into the Firm.
- Ability to remain composed in high stress situations (like outages) to help guide the situation when warranted and work with multiple levels of IT with compressed time constraints.
- Able to work under pressue to tight project deadlinges and can adapt to differing demands with the ability to multi-task and prioritize assigned workload.
Salary
Los Angeles Only DOE: $115000 - $135000
San Diego Only DOE: $113000 - $130000
Denver Only DOE: $108000 - $125000
Dentons US LLP offers a competitive salary and benefits package including medical dental vision 401k profit sharing short-term/long-term disability life insurance tuition reimbursement paid time off paid holidays and discretionary bonuses.
Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances we will consider for employment qualified applicants with arrest and conviction records.
If you need any assistance seeking a job opportunity at Dentons US LLP or if you need reasonable accommodation with the application process please call our Talent Acquisition Specialist at 1 or contact us at
About Dentons
Across over 80 countries Dentons helps you grow protect operate and finance your organization by providing uniquely global and deeply local legal solutions. Polycentric purpose-driven and committed to engagement culture and sustainability we focus on what matters most to
Required Experience:
Senior IC
Employment Type
Full Time
