Senior Field Service Technician
Senior Field Service Technician
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Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Senior Field Service Technician
The Senior Field Service Technician is responsible for initiating and executing field service activities at customer sites safely and efficiently. The role involves proactive system troubleshooting working with mechanical and electrical equipment conducting preventative maintenance and inventory management as well as identifying and rectifying safety issues with both company and customer-owned equipment. The technician will interface directly with customers and may be required to serve multiple systems locations and customers.
Responsibilities:
Create and maintain a safe working environment and culture within the organization.
Take care of company property.
Demonstrate a high-impact culture through innovation accountability and empowerment.
Operate effectively within a team environment.
Work independently often with minimal supervision.
Qualifications:
Mechanical Experience (Preferred)
Plumbing Experience (Preferred)
Water Treatment Experience specifically industrial water treatment handling chemicals and field service experience (Preferred)
Electrical Experience (Preferred)
Ability to obtain and maintain driving clearance to operate a company vehicle
Driving Requirements:
Ability to obtain and maintain driving clearance to operate a company vehicle
Completion of Driver Application for Employment
Obtain a valid Motor Vehicle Report (MVR)
Education & Experience Requirements:
HS diploma or equivalent required
Industry-specific license(s) preferred
Ability to obtain all required customer clearances (TWIC DISA etc.)
Clean driving record
2 to 5 years of technical work experience including industrial or commercial process water experience preferred
Skill Requirements:
Capable of working without direct supervision
Technically sound with troubleshooting abilities
Proficient with Microsoft Office and smart devices
Excellent customer service skills
Ability to synthesize technical information and communicate it clearly
Uses customer experience insights to achieve effective solutions and outcomes
High Impact Behaviors:
Continuous Professional Development: Commitment to lifelong learning and staying updated with industry trends.
Collaboration and Teamwork: Ability to work well with others and contribute to team goals.
Results Driven Performance: Focus on delivering results and achieving objectives efficiently.
Salary range:
$46200.00 - $73900.00Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Senior IC
Employment Type
Full-Time
