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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st Shift (United States of America)Please review the following job description:
The incumbent is required to successfully complete the Company developed training program. The incumbent is responsible for continually demonstrating the progressive ability to perform the required essential job functions as well as grow in the ability to process evaluate negotiate adjust and resolve non-complex standard claims in accordance with prescribed authority and best claims practices.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Develop relationships with customers via telephone investigate insurance policy coverage determine cause of loss and document activity on each claim to come to a resolution quickly and accurately.
2. Identify analyze and resolve coverage issues according to established Company protocol including thorough policy review and analysis of application to the individual claim. With supervisor approval negotiate with policyholders to settle claims of limited monetary value.
3. Develop and direct investigative plans. Conduct timely and detailed investigations that include scene investigation (e.g. photos diagrams blueprints maps) statements official reports (e.g. police fire weather hail) and ownership documents (e.g. tax liens judgments encumbrances). Identify alleged and actual damages identify potential liable parties recognize and address potential fraud.
4. Conduct thorough damage development leading to timely and adequate evaluations including appraisals/estimates business records invoices detailed inventory purchase records receipts credit card statements and ALE documents. Develop appropriate methods of repair/replacement verify ownership and apply any special limitations.
5. Establish voice to voice communication within 24 hours. Maintain effective communications with the Customer at all times.
6. Under supervisor authority negotiate with policyholders to settle claims of limited monetary value.
7. Maintain company reputation and integrity of insurance products by complying with federal and state regulations Company protocol and service standards. Maintain current knowledge of regulations and issues industry activity and trends.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Associates degree (A.A. or A.S.) or equivalent from a two-year college business school or technical school
2. Adjusters License for states in which the Company conducts business
3. Must successfully complete the Company training program and achieve a passing score on all claims training exams
Preferred Qualifications:
1. Fluency in Spanish
General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of CRC Group offering the Group offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. Depending on the position and division this job may also be eligible for restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. CRC is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision E-Verify
Required Experience:
Intern
Full-Time