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You will be updated with latest job alerts via emailJoin the IQVIA team where diversity and inclusion thrive in a workplace committed to improving patients lives. We recognize that our employees are crucial to our missions success and have been acknowledged as a fantastic workplace. At IQVIA we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative individuals who are ready to propel their careers forward and contribute to driving performance.
As a global leader in commercial solutions IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals medical devices patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers physicians and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us.
We are excited to be hiring for Pharmaceutical Sales & Service Associate (Entry-Level) role. The Pharmaceutical Sales & Service Associate is a critical role to maintain relationships within healthcare offices to supply patient materials and vouchers/samples as well as provide in-office education as required. The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some virtual) customer calls on Primary Care offices in an assigned geography. The Pharmaceutical Sales & Service Associate will maintain a positive image for our client and IQVIA both internally and externally while maintaining compliance with all policies that govern service/sales activities.
Essential Duties & Responsibilities:
Achieve service and sales goals and objectives by effectively implementing marketing strategies in assigned region and as defined by business needs
Analyze performance and adjust business plan and approach accordingly.
Executes plan and achieves metrics objectives.
Maintain and update current and prospective target profiles and call records in CRM.
Keep current with market knowledge and competitive products
Successfully complete/participate in all required training and team meetings
Plan organize and prioritize activities to meet service/sales goals for assigned targets
Demonstrate mastery of customer engagement skills with expertise in questioning and probing to better understand customer wants and needs in order to supply outstanding service
Make complete accurate and timely submission of all timekeeping details call activity expense reports and sample activity
Comply with governing corporate policies and SOPs as well as applicable federal state and local laws and regulations including sample management compliance with promotional program and proper use of promotional materials and promotional expense budgets
Education Experience & Other Requirements:
Bachelors degree from a four-year accredited college or university required
1-year of Customer Service experience preferred
Following experience is a plus:
o Military
o Experience during college:
o Working
o Competitive Sports
o Extra-curricular activities- especially in leadership positions
o Excellent live virtual and written communication skills to engage customers
o Proven active listening skills
o Strong rapport building skills
Knowledge Skills & Core Competencies:
Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement
Demonstrated ability to build relationships with customers and internal partners
Ability to partner and collaborate within a team environment
Demonstrated decision making skills
Ability to utilize critical thinking
Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization to achieve deadlines
Ability to consistently execute all field sales activities with a high degree of professionalism in accordance with established promotional guidelines
Technology agility- proficient with Outlook Teams Excel Word PowerPoint (Microsoft office) with the ability to quickly adapt to new technology and systems
#LI-CES
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role is 55-65000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.
Required Experience:
IC
Full-Time