Salesforce Administrator, Amazon MGM Studios Tech
Salesforce Administrator, Amazon MGM Studios Tech
Posted on :
10-06-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 114500 - 197800
Vacancy
1 Vacancy
Posted on :
10-06-2025
Job Description
Ready to shape the future of global entertainment
Join Amazon and MGM Studios Tech as a Salesforce Administrator where youll support the CRM platform that tracks all sales activities for MGM Studios.
Youll be at the forefront of Amazons entertainment revolution working where Hollywood meets tech. Your work will directly impact how millions of people discover and enjoy content while helping shape the future of streaming technology. If youre excited about solving complex technical challenges at massive scale while working with some of the most iconic entertainment brands in the world this is your opportunity to make history.
This role is based in Los Angeles putting you at the intersection of Amazons tech innovation and MGMs century of storytelling excellence.
As a Administrator you will be a direct point of contact for user groups and global teams who require configuration and maintenance of Salesforce applications as well as advanced reporting and training. You will work directly with the system/data lead technical projects or portions of projects as well as configure solutions that are highly usable scalable extensible and maintainable on the Salesforce platform. You will analyze requirements and help maintain the implementations for various business entities on the (SFDC) platform.
Key job responsibilities
Manage CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.
Hands on configuration of all new and existing features including user management roles/profiles Permission Sets custom objects new page layouts custom fields formula fields validations workflows rules email templates Process Builder Flows Lightning Pages Custom Metadata Types Custom Settings Managed Packages.
Focus on user efficiencies solving business/customer issues invent creative solutions and ensure data accuracy across the Salesforce system.
Partner with business stakeholders to proactively identify drive and build improvements enhancements and system customizations that solve Amazons Business needs.
Understanding customer internal sales and account management team needs and translating them into robust business requirements for configuration and development in Salesforce CRM.
Participate in change management process. Drive communication efforts across relevant stakeholders.
Develop and train local and vendor admin resources.
A day in the life
As a Salesforce Administrator on the MGM Studios Tech Team - you will administer multiple Salesforce implementations and ensure they are operating securely within defined guardrails. You will review end-user requests and suggest scalable out-of-the-box solutions while ensuring security of customer data. You will drive system improvement projects to keep up with Salesforce releases and advise users of new features that become available. You could also be guiding internal/vendor resources to help build enhancements requested by business users while ensuring all guardrails around best practices and security are met.
About the team
The Amazon MGM Studios Business Enablement Technology Organization a key division within AMS Studios Technology is responsible for delivering technology solutions that support three of the five durable areas of the Studio Production Lifecycle (SPL) 1) Creative Development (Rights & IP) 2) Sales & Distribution (Sales) and 3) Financial Management and Participations & Residuals (P&R).
SFSC Professional Services offer advisory and build services to set up the foundational framework for launching new Salesforce instances and improve existing implementations. We have expertise in Sales Cloud and native AWS Technologies as well.
ABOUT Amazon:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
- 3 years of technical product or program management experience
- 2 years of software development experience
- Experience developing and executing/delivering product and technical roadmaps
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- 3 years Salesforce Admin/Configuration experience
- 3 years of working directly with engineering teams experience
- Salesforce Advanced Admin and/or Developer Certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $197800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Join Amazon and MGM Studios Tech as a Salesforce Administrator where youll support the CRM platform that tracks all sales activities for MGM Studios.
Youll be at the forefront of Amazons entertainment revolution working where Hollywood meets tech. Your work will directly impact how millions of people discover and enjoy content while helping shape the future of streaming technology. If youre excited about solving complex technical challenges at massive scale while working with some of the most iconic entertainment brands in the world this is your opportunity to make history.
This role is based in Los Angeles putting you at the intersection of Amazons tech innovation and MGMs century of storytelling excellence.
As a Administrator you will be a direct point of contact for user groups and global teams who require configuration and maintenance of Salesforce applications as well as advanced reporting and training. You will work directly with the system/data lead technical projects or portions of projects as well as configure solutions that are highly usable scalable extensible and maintainable on the Salesforce platform. You will analyze requirements and help maintain the implementations for various business entities on the (SFDC) platform.
Key job responsibilities
Manage CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.
Hands on configuration of all new and existing features including user management roles/profiles Permission Sets custom objects new page layouts custom fields formula fields validations workflows rules email templates Process Builder Flows Lightning Pages Custom Metadata Types Custom Settings Managed Packages.
Focus on user efficiencies solving business/customer issues invent creative solutions and ensure data accuracy across the Salesforce system.
Partner with business stakeholders to proactively identify drive and build improvements enhancements and system customizations that solve Amazons Business needs.
Understanding customer internal sales and account management team needs and translating them into robust business requirements for configuration and development in Salesforce CRM.
Participate in change management process. Drive communication efforts across relevant stakeholders.
Develop and train local and vendor admin resources.
A day in the life
As a Salesforce Administrator on the MGM Studios Tech Team - you will administer multiple Salesforce implementations and ensure they are operating securely within defined guardrails. You will review end-user requests and suggest scalable out-of-the-box solutions while ensuring security of customer data. You will drive system improvement projects to keep up with Salesforce releases and advise users of new features that become available. You could also be guiding internal/vendor resources to help build enhancements requested by business users while ensuring all guardrails around best practices and security are met.
About the team
The Amazon MGM Studios Business Enablement Technology Organization a key division within AMS Studios Technology is responsible for delivering technology solutions that support three of the five durable areas of the Studio Production Lifecycle (SPL) 1) Creative Development (Rights & IP) 2) Sales & Distribution (Sales) and 3) Financial Management and Participations & Residuals (P&R).
SFSC Professional Services offer advisory and build services to set up the foundational framework for launching new Salesforce instances and improve existing implementations. We have expertise in Sales Cloud and native AWS Technologies as well.
ABOUT Amazon:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
- 3 years of technical product or program management experience
- 2 years of software development experience
- Experience developing and executing/delivering product and technical roadmaps
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- 3 years Salesforce Admin/Configuration experience
- 3 years of working directly with engineering teams experience
- Salesforce Advanced Admin and/or Developer Certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114500/year in our lowest geographic market up to $197800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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