Sr. Business Intelligence Analyst- Healthcare (654091)
Sr. Business Intelligence Analyst- Healthcare (654091)
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Job Description
What awaits you:
- Work-life balance- remote role. Applicants working from MD DC VA PA DE or FL will be given first consideration.
- Generous paid time off
- Medical Dental and Vision Insurance.
- 403B Savings Plan w/employer contribution
- Employee and Dependent Tuition assistance benefits.
- Health and wellness programs and MORE!
Who you are:
The Sr. Business Intelligence Analyst is pivotal in driving strategic growth through leadership in CRM systems data analysis and performance reporting for marketing and sales. This role focuses on optimizing CRM operations using Cavulus and Microsoft Dynamics platforms to enhance customer engagement streamline sales processes and improve growth initiatives efficiency. The ideal candidate must possess expertise in these platforms ensuring seamless integration across teams and leverage data-driven insights to optimize budget allocation sales channel performance and product profitability.
What youll do:
- Coordinate strategic design implementation and ongoing optimization of CRM systems on Cavulus and Microsoft Dynamics platforms
- Develop and manage dashboards and reporting structures to monitor marketing and sales metrics
- Utilize CRM and external data for deep analysis of customer behavior sales patterns and product performance
- Collaborate with finance and marketing for data-driven budget alignment enhancing ROI
- Evaluate and optimize the mix of sales channels for performance and profitability
- Partner with marketing sales product and finance teams to align growth goals and strategies
What youll bring:
- Proficient in data analysis tools such as SQL Excel Power BI and marketing automation platforms.
- Demonstrated ability to translate complex data into actionable business strategies.
- Experience in performance reporting budget optimization and sales channel management.
- Strong communication and leadership skills to collaborate across functions.
- Proactive approach in leveraging data for organizational growth.
- Adaptable with a commitment to continuous learning and innovation in healthcare and tech.
- Requires a minimum 8 years of related experience in health care including a minimum of 4 years of data analytic experience
- Experience needed in growth operations CRM management or related roles with a history of success in insight-driven growth in Cavulus and Microsoft Dynamics CRM (or similar) platforms is highly desirable.
- Bachelors degree required ideally in Business Marketing Data Science or a related field; MBA or advanced degree preferred
Some travel may be necessary for team coordination training or CRM system rollouts.
Who we are:
Johns Hopkins Health Plans (JHHP) is the managed care and health services business of Johns Hopkins Medicine. JHHP is a $3B business serving over 500000 active members with lines of business in Medicaid Medicare commercial military health health solutions and venture investments. JHHP is a leader in provider-sponsored health plans and is poised for future growth.
Many organizations talk about transforming the future of healthcare at Johns Hopkins Health Plans we are setting the pace for change within the healthcare industry. We develop innovative analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for our members and the communities we serve.
Salary Range: Minimum$44.15/hour - Maximum$70.64/ will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Required Experience:
Senior IC
Employment Type
Full-Time
