Clinical Customer Service Rep (649552)
Clinical Customer Service Rep (649552)
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1 Vacancy
Job Description
Join a fantastic global healthcare organization!
Employee and Dependent Tuition Assistance
Career growth and development
Affordable and comprehensive benefits package
Position Summary:
The Clinical Customer Service Representative enhances service excellence at Johns Hopkins Hospital by serving as a central point of contact and communication for patients families visitors and healthcare team members in patient care units. The Clinical Customer Service Representative also provides a broad spectrum of customer support services to medical nursing and administrative staff by performing various unit-specific activities to meet unit department and institutional needs.
Shift - Night shift every weekend 7:00 pm - 7:30 am) 24 hours per week.
Education/Work Experience:
HS Diploma or equivalent one year of college credit preferred.
Minimum of six months experience in healthcare or office setting.
Strong customer service experience in a high volume work setting (i.e. call center guest services reception etc. preferred.)
Important Notices:
***Effective January 1st 2022 you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Employees at Johns Hopkins All Childrens Hospital its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine. In the wake of the COVID-19 pandemic the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.
***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum17.28per hour - Maximum20.06per will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Employment Type
Part-Time
