DescriptionBuild accurate documentation for Emerson products support customers and sales (including German-speaking partners) and ensure clear communication on documentation status.
In This Role Your Responsibilities Will Be:
- Verify and check customer purchase order (short PO);
- Update the ERP system documentation status according to business requirements/specifics;
- Collect coordinate and control qualitatively the electronic documentation from Factories / Customer and other sources (certifications technical passports);
- Handle Emerson-standard documentation including creation verification and maintenance of cover sheets purchase orders and checklists;
- Act as interface between the following teams: Factory Sales Office Project and Customer Administration Engineering;
- Crafting Technical Passports adapting the standard legal version to the customer specifications/country or region specification;
- Prepare user documentation including editing manuals using templates formatting in Adobe Acrobat and applying bookmarks as needed;
- Review published materials and recommend revisions or changes in scope format content and methods of reproduction and binding;
Who Are You :
You understand the importance and interdependence of internal customer relationships. You anticipate customer needs and provide services that are beyond customer expectations. You facilitate an open dialogue with a wide variety of contributors and collaborators! You promote high visibility of shared contributions to goals. You pursue everything with energy drive and the need to finish. You push yourself and help others achieve results.
For This Role You Will Need:
- Bachelors degree in Business Administration Social Sciences Public Relations or a related field or equivalent work experience;
- Proficient in English and German (minimum B2 level or higher);
- At least 1 year of experience in business administration processes;
- Familiarity with customer documentation standards and compliance requirements;
- Basic experience using documentation platforms or applications such as DocPro ORACLE JDE WCC AutoCAD CRM or OCM.
Preferred Qualifications That Set You Apart:
- Familiarity with technical documentation guidelines;
- Experience collaborating with both internal teams and external customers;
- Hands-on involvement in the Quote-to-Cash (Q2C) process.
Our Culture & Commitment to You:
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing!
Required Experience:
Unclear Seniority