WHAT DOES AN EMERGENCY RECOVERY COORDINATOR WITH PAUL DAVIS DO
Consult with property owners impacted by fire water or other large-scale emergency events
Collaborate with Emergency Response Agencies to implement property recovery plans
Respond quickly to emergency property situations and handle incoming leads
Provide extraordinary care while serving people in their time of need
Close opportunities on the spot and educate customers about products and services
Build relationships with customers and local emergency response teams
Participate in community events to raise awareness of our services
Monitor and interpret lead sources from emergency notification systems
Maintain a database of customer information in RMS
Provide emergency recovery kits and services to affected property owners
WHY JOIN THE TEAM
Paul Davis is an industry leader in emergency restoration services for both residential and commercial properties handling everything from water and fire damage to mold remediation. Founded in 1966 we are a rapidly growing network of more than 370 independently owned franchises across the U.S. and Canada on track to become a $2 billion company within the next 5 years.
The Emergency Recovery Coordinator is a vital role that directly impacts our ability to respond to emergencies and provide immediate help to those in need. As part of our team youll be in the field working with property owners emergency response agencies and communities to ensure swift recovery from disaster events. We are looking for individuals who are driven to help others and thrive in fast-paced high-performance environments.
Reports To: Marketing Manager
POSITION REQUIREMENTS
High school diploma or GED required
4 years of experience in restoration military fire services EMS police medical response dispatching emergency responders construction or insurance
2 years of experience in an outside sales or customer service role
SALES-ORIENTED and driven to CLOSE opportunities
Self-motivated with a strong desire to get results
Excellent interpersonal and communication skills
Ability to manage multiple priorities and stay flexible in high-pressure situations
Strong written communication skills
Passionate about helping others in times of need
PREFERRED SKILLS & EXPERIENCE
Experience in emergency response or property restoration
Knowledge of the local area and emergency response protocols
Familiarity with customer relationship management (CRM) systems
COMPENSATION & BENEFITS
Strong base salary commensurate with experience
Commission-based bonus opportunities
Comprehensive medical dental and vision coverage
401(k) with company match
Paid time off (PTO) sick days and paid holidays
Company-provided cell phone and computer
Career growth and development opportunities
Paul Davis provides ongoing professional training and career advancement and we are committed to building a team of dedicated individuals who thrive in the fast-paced environment of emergency property restoration.
NOTE: If you are passionate about helping people and delivering exceptional customer service we want to hear from you. Join us in our mission to provide extraordinary care when others need it the most.
We are an Equal Opportunity Employer and support the hiring of Veterans!
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results