Services Specialist (153121)

The position of Services Specialist will be based out of Scarborough ME!

Summary
The Industrial Automation Solutions & Services Specialist is responsible for the growth of sales and customer application pre-sales and post-sales support for all Automation solutions and services.

What Youll Do

• Meet or exceed sales goals of solutions and services offer
• Develop sales strategies promotions programs and plans for solutions and services growth
• Develop annual performance goals objectives and solutions and services action plans
• Prepare periodic sales funnel weekly sales reports etc.
• Provide solutions and services support for internal and external customers via on-site visit phone and email
• Establish relationships with sales and customers to better understand solutions and services potential
• Ascertain customer needs by customer visits phone and other means of research (internet etc.)
• Work with sales to establish joint strategies and activities
• Provide expert knowledge to Inside Sales to facilitate quoting order entry and order expediting
• Create and present technical and commercial training for internal and external customers
• Describe or demonstrate solutions and services to customers
• Follow up on all business leads assigned by management marketing technical department or supplier partners
• Acquire use and continuously develop personal technical knowledge
• Provide oral and/or written quotations proposals or estimates of prices scope of work terms and delivery
• Work with prospective customers to move projects through the sales cycle to conclusion
• Properly prepare for sales calls customers events etc.
• Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities duties knowledge skills and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position with or without reasonable accommodation demonstrated commitment to effective customer service delivery integrity and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What Youll Need

• High School or GED
• Engineering or technical degree preferred
• 5 years of equivalent experience
• Sales or marketing experience preferred
• Electrical distribution industry or related experience preferred

Knowledge Skills & Abilities

• Intermediate/advanced computer skills specifically with Excel/Outlook/Word
• Ability to read analyze and interpret general business periodicals professional journals technical procedures blueprints or governmental regulations
• Ability to write reports business correspondence and procedure manuals
• Ability to effectively present information and respond to questions from small groups of managers clients customers and the general public
• Ability to practice good interpersonal relations using tact courtesy a positive attitude toward customers and co-workers pleasant communication etiquette and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
• Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility

Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Frequently 21% to 50%
• Exposed to electrical hazards; risk of electrical shock Occasionally up to 20%
• Handles or works with potentially dangerous equipment None
• Travels to offsite locations Frequently 21% to 50%

Physical Demand

• Sit: Must be able to remain in a stationary position Frequently 21% to 50%
• Walk: Must be able to move about inside/outside office or work location Frequently 21% to 50%
• Use hands to finger handle or feel: Operates a computer and other office machinery Constantly at least 51%
• Stoop kneel crouch or crawl: Must be able to crouch down to stock shelves pick up boxes or position oneself to maintain computers in the lab/under desks/in server closet Occasionally up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder forklift pallet jack or other warehouse equipment Occasionally up to 20%
• Talk hear taste smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions Constantly at least 51%

Weight and Force

• Up to 10 pounds Occasionally up to 20%
• Up to 25 pounds None
• Up to 50 pounds None

Rexel USA (A VEVRAA Federal Contractor) and its affiliated companies is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.