Scheduler
Scheduler
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Job Alert
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$ 75000 - 85000
1 Vacancy
Job Description
Bay Building Services is a market leader when it comes to insurance building in Australia. Operating nationally for 40 years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire storm flood impact and malicious damage.
For further information please go to:
About the Role
We are looking for a highly motivated person to join our dynamic team to take on new daily challenges and really shine through.
Reporting to the State Manager this role will be responsible for coordinating the daily and weekly scheduling of both internal and external resources to support site attendance building assessments make safes restoration works and warranty services across all divisions. This role involves the efficient allocation of staff technicians in-house plumbers virtual estimators and subcontracted trades to meet operational requirements.
This role requires working closely with a wide range of stakeholdersincluding internal teams external subcontractors insurance company representatives assessors policyholders and project coordinatorsto ensure seamless coordination of job assignments and timely delivery of services. Acting as a central point of contact this role will require the management of all scheduling aspects related to site visits assessments and make safes while also monitoring resource availability to ensure optimal allocation across projects.
Key activities include but are not limited to:
- Assess incoming job requests to determine the appropriate personnel considering task requirements timing and necessary skillsets.
- Allocate internal and external resources effectively to meet the needs of restoration and construction projects.
- Schedule jobs promptly coordinating with both internal teams and external contractors as needed.
- Maintain a centralised resource calendar to support real-time visibility of team availability job assignments and time off.
- Prioritise job scheduling based on project size key performance indicators (KPIs) and client expectations.
- Collaborate closely with project coordinators and claims coordinators providing administrative support as required.
- Oversee the progress of external specialist reports ensuring delivery within set KPIs and reporting accordingly.
Desired skills and experience:
- Experience workforce scheduling
- Great customer service skills
- An understanding of the building repair process critical inspection points and WHS requirements
- Track record of establishing and maintaining long term relationships/accounts
- Exceptional organisational and time management skills
- Proactive and outcome focused
- Ability to act independently and multi-task
- High attention to detail with excellent communication
Due to our business being mostly weather related andlinked to major insurable events overtime is occasionally required during theseevent times to assist in the increased workloads. Equally we operate a mature and autonomous work environment where hard work is rewarded and flexibility reciprocated.
Why join us
Were committed to providing the support you need to get the job done. We believe great teams do great work!
In addition to joining a high performing team you will also have:
- Flexible with hybrid WFH options after probation
- Birthday leave after probation
- Discounted gym membership available
- Great discounts at JB HI-FI
- Paid parental leave upon meeting policy criteria
- Access to 24/7 Employee Assistance Program for you and your family
- Be part of a values driven environment
If youre a self starter that loves to be kept busy please click APPLY.
For further information please go to:
Employment Type
Full-Time
