Community Outreach Case Worker
Community Outreach Case Worker
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Job Description
Permanent Full-Time Position
Location: Inner City Brisbane Spring Hill QLD
$87000 Base Salary super salary packaging
Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we stand together with anyone who needs us for as long as they need us. Find out more about us and our purpose.
Your Opportunity
Our Community Outreach Workers provide support to clients who are homeless or at risk of being homeless within a variety of settings including residential and other accommodation types (boarding houses private rentals Department of Housing properties and other locations where people are residing or rough sleeping).
In this role you will normally work within business hours MondayFriday offering the opportunity to make a tangible difference in the lives of Brisbanes most vulnerable community members. Multiple positions available. Join us in creating a pathway out of homelessness and towards independence and stability.
Your key responsibilities will be to:
Case manage up to 20 clients with complex needs and that are experiencing risk of tenancy failure
Work closely with clients to create individual support plans to help them achieve their goalsto sustain their tenancy
Updating data file notes and reporting for the service
Induct new clients into the service and ensure they are aware of relevant policies and procedures
Liaise with a large variety of stakeholders including clients community organisations health and government bodies.
Requirements for Success
Diploma or Degree qualified in a relevant field including Social Work Human Services or Psychology will be highly regarded.
Relevant experience in a similar role working in a Case Management environment ideally working with homeless clients with a variety of different backgrounds and levels of disadvantage
Strong skills in advocacy communication and referral
The ability to positively communicate with residents that may at times have complex and challenging behaviours
Sound Computer skills in MS Office and strong written communication
Current First Aid Certificate or willingness to obtain
Current drivers licence
Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.
Your benefits
Rewarding work every day you know youre making a real difference
Not-for-profit salary packaging reducing your tax (details via AccessPay)
Free external confidential counselling and access to chaplaincy support
Volunteering opportunities
Opportunity to purchase additional annual leave
Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.
If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at
Find out more about a career with Mission Australia.
How to apply
Click Apply and send your application today!
As a committed Circle Back Initiative employer we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.
Employment Type
Full-Time
