Event Services Supervisor - Audio Visual, Event Technology
Event Services Supervisor - Audio Visual, Event Technology
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Description
Event Services Supervisor
Company Overview
Pinnacle Live is a premium in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution we deliver bespoke AV solutions for in-person virtual and hybrid meetings and live events. The most impressive impactful meeting and events all have the same common denominator: dedicated determined people working behind-the-scenes to make it happen. Were looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary:
The Event Services Supervisor is responsible for the supervision of floor operations including set-up removal and operations of technology equipment in a hotel environment with a focus on delivering unmatched customer service and providing overall positive experiences for our guest/client.
Essential Functions:
- Supervise non-union union and contract labor to ensure all setup and strikes are completed according to Pinnacle Lives standards.
- Ensure AM and PM shifts receive clear communication of daily expectations and all log information is detailed and complete
- Greet guests/clients before the event and provide clear instructions on how to operate equipment
- Provide continued communication with clients to ensure the success of all events.
- Follow through on all client requests and look for opportunities to enhance the clients event
- Ensures all inventory is in good working order and in rental condition
- Complies and enforces all Company security and safety measures
- Manage venue inventory and location of equipment to ensure inventory is secure from theft and/or damage
- Ensure any lost stolen or damaged equipment is immediately reported to the supervisor
- Continually work toward updating and improving technical skills
- Provide continued communication with the client to ensure the success of all events
- Maintain accurate client event information in the Companys billing/event order system
- Review invoice with the client and obtain clients signature on invoice and add-ons
- Ensure all Company occupied areas are clean organized and up to Company standards
- Perform other duties as assigned.
- Extended business hours and weekends will be required.
Education & Experience:
- Two (2) to three (3) years prior experience in the audio-visual and/or hospitality industry.
- Two (2) years of advanced audio and visual experience in a theatrical or live event environment.
- Computer proficiency
Required Skills & Knowledge:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge skill and/or ability required.
- Strong technical aptitude
- Planning ability; able to plan ahead and prioritize
- Excellent organizations skills
- Strong interpersonal skills
- Strong verbal listening and written communication skills
- Strong customer focus
- Strong team player orientation
Supervisory Experience: Indirectly provide oversight to technical crew for daily activities. Provide coaching mentoring and directing work.
- Generous time off with PTO holidays and sick/personal days
- 401k with a contribution match
- Insurances; health vision dental and more
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required Experience:
Manager
Employment Type
Temp
