Emergency Recovery Coordinator (ERC)
Emergency Recovery Coordinator (ERC)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Serve your community when it needs it the most
- Generate revenue opportunities by directly consulting with property owners impacted by fire water damage or other large-scale emergency events
- Cooperate with public emergency response agencies and private entities
- Create and retain customer loyalty and preference by establishing a positive and trusting relationship with the customer
- Participate in restoration related community awareness events and programs
- Proactively searches for acts upon potential opportunities
work with owners adjusters and Project Managers First Responders and Community Leaders after traumatic events such as a fire or flood to help our customers receive the highest quality care as they transition from chaos to calm. As an ERC you need to think quickly but in a controlled manner to ensure the property owner that you can take care of their property. ERCs are dynamic speakers and comfortable when interacting in both one-on-one and group settings.
- Ongoing Leadership Development Program and industry events
- One on One mentorship
- Three months of structured training to learn the Paul Davis Way
- Access to Paul Davis University and regular training opportunities
- Cell phone and computer provided by the company
- Company vehicle and gas reimbursement
- PTO and sick days with a flexible schedule
- Ability to clearly deliver truth and give certainty when property owners need it most
- Proficient with a variety of current technology
- Career emphasis on learning and continuing education
- Sound planning and organizational skills
- Excellent communication and presentation skills
- Valid Drivers license and satisfactory driving record required
- Relevant experience
- Be familiar with assigned territory
- Responsible for educating the customer on products or services and effectively articulate the use and need
- Monitors interprets and responds to lead sources
- Establish and maintain positive relationships in the local community
- Volunteer non-operational time to related community events
- On-call 24/7 to include weekends and holidays as scheduled
- Marketing
- Achieve and remain current in required certifications
- Provide emergency recovery kits and services to the impacted property owner
- Support franchisee and franchisor organizational mission vision and value statement
- Self-motivated to get results
- Loves working people in need of assistance
- Is organized but flexible. Must be able to prioritize and manage time
- Excellent communication skills
- Thrives under high-stress situations
- Enjoys working hard in a fast-paced dynamic environment
- Servants heart to take care of others
Are you Paul Davis
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Required Experience:
IC
Employment Type
Full-Time
