Customer Service Supervisor, full-time
Customer Service Supervisor, full-time
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 22 - 33
1 Vacancy
Job Description
Valley Views Patient Financial Services Department is seeking a full-time Customer Service Supervisor.
GENERAL OBJECTIVES
- Supervises Customer Service staff
- Assists patients with all questions or issues related to the revenue cycle using exceptional interpersonal and decision-making skills
- Prepares Self Pay and TPP (Third Party Payer) refund requests
- Processes adjustment requests for charity and TPP accounts
- Responsible for accounts that require special handling
- Performs duties of Customer Service Representative as needed
REQUIREMENTS
- Good credit rating
- High school graduate or equivalent required; College preferred
- 1-3 years related experience
- Knowledge of commonly used concepts practices and procedures of collections
- Experience with FDCPA guidelines
- Familiar with Colorado statues
- Experience with hospital billing
- Supervisory experience preferred
- Ability to manage stress appropriately
SALARY
- Starting wage dependent upon education skill set and experience.
- Position wage range: $22.96- $33.77/hour
BENEFITS
- Medical Dental and Vision coverage including coverage for eligible dependents
- Employer paid basic life coverage with buy-up coverage options
- Flexible Spending Account (FSA) for health care and dependent care.
- Time away from work: paid time off (PTO) paid family and medical leave (inclusive of Colorado FAMLI) Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA) leaves of absence.
- Tuition Assistance Available
- Retirement Plan 401(a)
- Retirement Plan 403(b) plans with employer matching contributions.
- Employee Assistance Program
- Employee discount on Valley View Medical Services
- Employee voluntary benefits such as Discounted RFTA bus passes discounted gym memberships Corporate Ski passes free car seat for new Valley View babies born or adopted by Valley View employee(s)
- Free Use of Sunlight and Aspen SkiCo day passes based on availability.
Loan Repayment:
Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!
APPLICATION SUBMISSION END DATE
This position will be open for a minimum of three days and until a top applicant is identified.
About Us
Located between Aspen and Vail along the Colorado River Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax we also have the largest hot springs pool in the world. As a community with a population of about 10000 Glenwood Springs is an ideal size.
Valley View Hospital offers exceptional benefits including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply along with many more employee perks.
At Valley View our mission is to provide convenient connected care to the communities of Western Colorado with scope technology and expertise that are rarely found in regional hospitals.
Required Experience:
Manager
Employment Type
Full-Time
