Lead Cargo Agent
Lead Cargo Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities:
- Assigns employees to work specific jobs at front counter or airline account.
- Performs new employee introduction to work area explains work rules uniform policy time clock process office-terminal procedures and provides overview of department operations.
- Trains employees on specifics or assigns employees to work with an experienced representative.
- Ensures that employees are fully trained on company policies and procedures including telephone procedures cash handling security procedures and systems.
- Interfaces with other departments to ensure that service issues are addressed and corrected to ensure quality of service.
- Adheres to Menzies uniform guidelines and code of conduct.
- Inventory of freight to insure proper accounting of cargo.
Must follow all Security procedures as required.
- Other duties as assigned.
Qualifications:
- Must be 18 years of age or older
- Possess and maintain valid US drivers license
- Must be able to pass all pre-employment testing to include drug testing and a physical
- Ability to proficiently read write and speak English
- Must be comfortable lifting 35lbs repetitively
- Must be able to obtain and maintain all required Airports and Custom badges/seals
- Must be available and flexible to work variable shifts including weekends and holidays
- One-year college certificate or technical school six months related experience or equivalent combination of education and experience
- Certification in dangerous good awareness/acceptance
- Previous customer service experience in a lead role preferred
- Proficient in Microsoft products
Required Experience:
Unclear Seniority
Employment Type
Full-Time
