This is where you save and sustain lives
At Baxter we are deeply connected by our mission. No matter your role at Baxter your work makes a positive impact on people around the world. Youll feel a sense of purpose throughout the organization as we know our work improves outcomes for millions of patients.
Baxters products and therapies are found in almost every hospital worldwide in clinics and in the home. For over 85 years we have pioneered significant medical innovations that transform healthcare.
Together we create a place where we are happy successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining liveswhere your purpose accelerates our mission.
The Bilingual Technical Trainer develops and delivers technical training in Canada and troubleshoots devices when not training. In addition to training-related activities the Technical Trainer provides technical expertise and support to colleagues (as ). This work may include on-call support inspections repairs upgrades and installs in clinics hospitals donor centers or other equipment locations.
What Youll Do
Deliver technical training to internal Baxter employees and customers in both English and French
Craft and develop materials that support both facilitators and participants in instructor-led and blended training programs considering adult learning principles
Assess training and training program content adequacy and needs implementing continuous improvements to training programs curricula offerings forms and other training-related material
Ensure training materials are current and aligned with applicable regulations and company-specific practices
Coordinate course evaluation surveys to acquire participant feedback and suggestions to assist in making continuous improvements to course content and training material
Diagnose and troubleshoot all inbound equipment to component level
Maintain and ensure certification of all test equipment as per Baxters operating policies and procedures
Verify all repairs meet manufacturers specifications; document troubleshooting steps following Baxter guidelines
Prepare and manage the training calendar
Manage training documentation for all training courses coordinated and/or attended by staff and review training records for completeness currency frequency and compliance
Efficiently manage expenses and submit for approval on a monthly basis
Inventory management of training materials tools and training devices
What Youll Bring
Bachelors Degree or equivalent experienceOR Adult education certification or training
5 years of technical training experience in a field service environment
5 years of presenting material to a class
Demonstrated ability to self-manage
Excellent communication (written and oral English and French) and interpersonal skills
Attention to detail good problem-solving and analytical skills
Customer orientation teamwork skills and the ability to actively commit to support and participate in continuous improvement activities
Travel as needed to support goals as well as the ability to work flexible hours to meet training needs
Act as a subject matter expert for training department staff on all aspects of course design and delivery
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion Baxter may decide to adjust suspend or discontinue as business needs change.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams where fraudulent parties pose as Baxter employees recruiters or other agents and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself review our Recruitment Fraud Notice.