Associate Consultant
Associate Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Incident Management Problem Management Change Management Release Management Knowledge Management Asset management CMDB Service Requests and SLM
User Administration: - Creation of user roles assignment groups.
Reporting: - Import or export of data.
Development of Form Customization Business Rule Client Script.
Understanding of ITIL Concepts.
Creating Service Requests
Content Management: - developing ESS page.
Hands on with UI Actions / UI policy / Access Control Lists etc.
Overview of integration:- LDAP integration and Overview of Web-services.
Use of Record producers to create Incident and Problem.
Update sets to move customization from Dev. to Production Instance.
Workflow editor to design workflow of various modules and for triggering of various events.
Content Management: - developing ESS page.
Writing various Server side scripts using Script Includes.
Configured License Management module for necessary Compliance check.
Used ACLs for controlling the security mechanism in Service Now
Domain Separation and designing the Process and data flow within various domains
Experience with Web technologies/AJAX
Developing Composite Service Requests within Service catalog Module
Experience in different Integrations using web-services / MID Server etc.
Configuring complex reports
Understanding and debugging of system logs
Required Skills
ServiceNow development experience
Expert in JavaScript
System integration experience using web services and other web-based technologies
such as XML HTML AJAX CSS HTTP REST/SOAP
Experience with Business Rules Script Includes Client Scripts UI Actions Scheduled Jobs - all scripted aspects of the ServiceNow system
Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
Integration of ServiceNow to Other Applications
Customizing ServiceNow using UI Pages UI Macro & CMS using CSS HTML Jelly.
Custom UI Changes with the usage of Web Technologies such as DOM HTML changes.
Disclaimer
HCL is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees regardless of race religion sex color age national origin pregnancy sexual orientation physical disability or genetic information military or veteran status or any other protected classification in accordance with federal state and/or local law. Should any applicant have concerns about discrimination in the hiring process they should provide a detailed report of those concerns to for investigation
Compensation and Benefits
A candidates pay within the range will depend on their work location skills experience education and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition this role is eligible for the following benefits subject to company policies: medical dental vision pharmacy life accidental death & dismemberment and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
Required Experience:
IC
Employment Type
Full Time
