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The Clinical Customer Service Coordinator (CCSC) reports to the Nurse Manager on the unit. Responsible for facilitating information exchange between customers: patients families healthcare team other departments vendors or outside agencies. Serves as an initial point of contact for customers either in person or by phone. Performs a variety of integral activities to assist medical nursing and administrative staff to meet unit department and institutional needs. Assists with the overall coordination planning development and implementation of assigned projects. Oversees front-desk and administrative duties. Responsible for day-today supervision and performance management of clerical support staff.
Salary Range: Minimum$21.21/hour - Maximum$37.12/ will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.
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Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.
Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Full-Time