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The Beverly Hills Hotel
Rooms - Housekeeping
Housekeeping Houseperson
Permanent
Full time
We care about your career and are known for having the absolute best people in the industry. When you join us as a Housekeeping Houseperson you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.
As a Houseperson at The Beverly Hills Hotel here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 10 Dorchester Collection hotels stay once a year at each hotel!
50% off at bars and restaurants within all of our Dorchester Collection hotels
World class development opportunities (Service Excellence Training Diversity Equity Inclusion & Belonging Trainings Monthly Lunch & Learns)
Social events throughout the year including Quarterly Employee Appreciation Day events Quarterly Employee Awards Annual End of Year Gala
Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
Exclusive Access to a discount platform featuring 1000s of retailers
Competitive Medical Dental Vision Benefit
As a Houseperson at The Beverly Hills Hotel your compensation will be $31.22 per hour.
A day in the life of our Houseperson it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Houseperson accomplish would be lengthy but the list below is essential to know.
Our Housekeeping Houseperson is responsible forLinen/terry stocking/removing of dirty linen of the housekeeping office several times per day.
Refill closets with Guest Room Amenity supplies. Perform all guest deliveries/services as assigned by the Floor Supervisor in prompt manner.
Maintain cleanliness of all carpets and non-carpets in public areas. Provide Housekeepers with necessary supplies. Cleaning of any upholstered furniture of guestrooms and hallways. Cleaning of corridors second floor landings and lights.
Placement/Removal of all rollaway beds cribs from guestroom corridors. Remove all irons / ironing boards / hair dryers from the guest rooms as required. Provide quality service to ensure positive results. The Housekeeping Houseperson may also be required to assist other departments on an as-needed basis during their day..
Sometimes our guests have special requests involving pickup and delivery of all laundry/dry cleaning items guest request all to ensure their satisfaction. Most of these requests are fulfilled by our Housekeeping Houseperson.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Housekeeping Houseperson are relied upon to report these and work with several other positions to correct.
Communication is what keeps our departments running perfectly. Our Housekeeping Houseperson must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are essential. However to ensure consistency our Housekeeping Houseperson are provided with specifics on how we care for their department and our hotel.
While performing the duties of this job the employee is regularly required to walk; use hands to finger handle or feel objects tools or controls; reach with hands and arms; talk or hear and taste or smell. The employee frequently is required to stand. The employee is occasionally required to sit and stoop kneel or crouch. The employee must regularly lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee frequently works near moving mechanical parts. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the environment is usually moderate.
Youll bring your unique personality and passion to the role and the team.
You have a talent and commitment to service excellence and creativity.
Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
English is the primary language used in our hotel. You can comfortably communicate in this language.
USA
Full-Time