About the role:
We are seeking a highly motivated and experienced Sr. Deal Desk Program Analyst to join our team. In this role you will be responsible for managing our Third-Party Finance Program supporting Deal Desk operational initiatives and driving projects that impact our core business systems. You will contribute to optimizing our deal processes ensuring compliance and supporting our continued growth.
This is a remote position open to candidates residing in Canada or the US except Alaska Austin Metro Boulder Metro California Chicago Metro Connecticut Dallas Metro Denver Metro Houston Metro Maryland Massachusetts New Jersey New York Rhode Island Seattle Metro and Washington D.C. Relocation assistance will not be provided for this role.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
- You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment.
- Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
- You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role you will:
- Manage and maintain relationships with third-party financing partners serving as a point of contact for inquiries and issues and supporting program optimization and compliance.
- Support Deal Desk operational initiatives focusing on process improvement policy development and internal enablement. This includes assisting in the development implementation and maintenance of Deal Desk policies procedures and workflows.
- Assist in driving projects related to Deal Desk systems and tools including implementation configuration and optimization.
- Collaborate with cross-functional teams (Sales Finance Legal) to identify areas for operational improvement and support the implementation of solutions.
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- Experience managing third-party financing or customer financing programs.
- 5 years of professional work experience with 2 years experience in a project management or operations role.
- Strong communication analytical and problem-solving skills.
- Experience managing projects supporting Deal Desk Sales Operations Accounting and/or Finance teams.
- Demonstrated understanding of established project management practices and tools.
- A demonstrated ability to meet deadlines while managing multiple projects.
An ideal candidate also has:
- Salesforce and Zendesk experience.
Required Experience:
Senior IC