Service Connector
Service Connector
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Job Alert
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Job Description
Service Connector
- Servicing Nillumbik Council area
- Part Time 0.5FTE (2.5 days per week)
- Fixed Term Contract until May 2026
Who are we
healthAbility as the name suggests plays a unique and valuable role in the health system. We work to address the root causes of vulnerability prevent disease and promote lifelong health outcomes empowering people in our community to live their best life.
Our role is also supporting people to self-manage long-term health conditions such as diabetes and mental health challenges with multidisciplinary teams delivering community-based programs in a comfortable setting. We also support people including older people and people with disability to stay living at home longer and to live well in their community.
Our broad range of primary health services care management and in home and community support services can be tailored to an individuals needs and with major hubs in Box Hill and Eltham these services can be delivered locally in the Eastern and North Eastern suburbs of Melbourne.
Why work with us
Although our clients are at the heart of what we do and we strive to positively impact our communities and those who need it most the wellbeing of our employees is just as important.
When joining healthAbilitys supportive kind caring and ethical culture you are welcomed by multi-disciplinary teams passionate about the health and wellbeing of clients and communities from prevention through to specialist care and passionate about continually learning and building on their areas of expertise. We embrace this passion and are values driven offering careers with meaning and environments that are flexible evolving creative and connected.
healthability is proud to be an equal opportunity promote a workplace that actively seeks to include welcome and value unique contributions of all people. This means we encourage Aboriginal and Torres Strait Islanders people with disabilities LGBTIQ and from culturally diverse backgrounds to apply for this job with age being no barrier.
Description
The opportunity:
We are looking for a Service Connector to join our supportive and professional multidisciplinary teams in a Part Time capacity on a fixed term maternity leave cover.
Responsibilities include but are not limited to;
- Assertive Outreach
- Engagement and rapport building with potential clients and local intermediaries
- Support people to interact with My Aged Care so they can be screened for eligibility
- Support to explain and guide people through the assessment process
- Support to help people to find the aged care supports and services they need and connect with other relevant supports in the community
- High level check-in with clients on a periodic basis and follow up support following service commencement
Skills And Experiences
Our ideal candidate:
- Experience in assertive outreach and engaging with people who are often reluctant to access support services
- Experience in supporting clients to understand and navigate service systems
- Demonstrated knowledge of trauma informed practice and cultural safety and evidence-based approaches to improving wellbeing
- Experience with building and maintaining effective working relationships internally and with external organisations networks and community groups
- Experience in working with clients to identify and support referrals to relevant services
Please apply here by submitting a cover letter addressing the key selection criteria with your CV. Thank you for your time and interest and please note only shortlisted applicants will be contacted directly.
Any enquiries can be made to Erin Cuthbertson at
See the video to hear from our employees why this opportunity is much more than a job and how healthAbility offers careers with meaning.
Employment Type
Contract
