Customer Advisor (Airport)
Customer Advisor (Airport)
Posted on :
08-06-2025
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1 Vacancy
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Job Description
The hourly rate for this role is 12.40 and up to 13.85 across selected locations. The hourly rate will increase after 6 months in role.
Joining us as a Customer Advisor is a great opportunity whether its your first job and youre looking to gain some valuable experience or you have experience with retail and youre looking for a new challenge this could be the start of a new career with us.
About the role
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills advise our customers or work in our back shop. You will also:
What youll need to have
Full training is provided for this role and we are looking for people who:
It would be great if you also have
Our benefits
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Exclusions may apply eligible roles only. Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
Were always looking for people who care about changing things for the better. Youll join a company that is evolving and always looking to improve.
We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
As the heart of everything we do at Boots its with you we can change for the better.
To find out more about life and careers at Boots click here.
Whats next
If your application is successful you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options and what this may look like for you including job share and reduced hours.
If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
Information about the role
We are now recruiting Customer Advisors for our Glasgow Airport Airside Store.
We are looking for candidates to join us as soon as possible and who can be flexible to meet our customers needs.
You will cover shifts between the hours of 3:00am and 11:30pm which will include weekends.
Keywords
Airport Retail Stores Customer Customer Service FMCG Store Sales Retail Sales Cash Handling Stock Seasonal Temporary Counter Sales Assistant
Joining us as a Customer Advisor is a great opportunity whether its your first job and youre looking to gain some valuable experience or you have experience with retail and youre looking for a new challenge this could be the start of a new career with us.
About the role
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills advise our customers or work in our back shop. You will also:
- Help our customers and put them at ease; whether thats listening to find out more about them answering questions and giving great advice on our fantastic products recommending items they hadnt considered or simply offering a basket - its the little things that make a difference.
- Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
- Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor providing a great service to customers or helping with replenishing stock from our deliveries.
- Work with other members in the team to provide a great shopping experience ensuring the store is always clean and presentable to provide a store everyone can be proud of.
- You will be provided with award-winning training accredited by the Institute of Customer Service.
What youll need to have
Full training is provided for this role and we are looking for people who:
- Excel in a varied environment working at pace.
- Communicate and listen effectively.
- Enjoy working as part of a team promoting a collaborative team dynamic.
- Know that the little things make the biggest difference for customer interactions.
- Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.
- Have 5 years of unbroken references to obtain an airside pass. References must be day specific. There must not be any unaccounted periods between each of the reference dates of more than 28 days. If an unaccounted period is longer than 28 days an additional reference should be provided to cover this short period. The five-year period will need to cover the exact last 5 years from todays date.
It would be great if you also have
- Experience providing customer care and delivering great customer service but this is not essential.
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Exclusions may apply eligible roles only. Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
Were always looking for people who care about changing things for the better. Youll join a company that is evolving and always looking to improve.
We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
As the heart of everything we do at Boots its with you we can change for the better.
To find out more about life and careers at Boots click here.
Whats next
If your application is successful you will be invited to attend an in-store interview within the next 14 days.
We are always open to discussing possible flexible working options and what this may look like for you including job share and reduced hours.
If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
Information about the role
We are now recruiting Customer Advisors for our Glasgow Airport Airside Store.
We are looking for candidates to join us as soon as possible and who can be flexible to meet our customers needs.
You will cover shifts between the hours of 3:00am and 11:30pm which will include weekends.
Keywords
Airport Retail Stores Customer Customer Service FMCG Store Sales Retail Sales Cash Handling Stock Seasonal Temporary Counter Sales Assistant
Required Experience:
Unclear Seniority
Employment Type
Advisor
Key Skills
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