Health and Human Services Manager II
Health and Human Services Manager II
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$ 115793 - 140732
1 Vacancy
Job Description
Description
Yolo County Health & Human Services Agency (HHSA) is recruiting to fill one (1) regular full-time position in the classification of Health and Human Services Manager II. The incumbent will serve two pivotal roles within our community: In-Home Supportive Services (IHSS) Manager and Public Authority Director. These roles are integral to providing high-quality services to individuals requiring assistance with daily living activities while also advancing our mission to improve the lives of both care recipients and providers.
In-Home Supportive Services
The IHSS program is a critical safety net program that allows seniors and individuals with disabilities remain in their homes safely by authorizing IHSS hours that allows IHSS recipients to hire IHSS providers to assists with the completion of IHSS tasks.
The incumbent will be responsible for overseeing the day-to-day operations of the In-Home Supportive Services program ensuring compliance with state and federal regulations managing service delivery and leading a team of dedicated staff members. This position will play a critical role in improving client outcomes optimizing operational processes and advocating for the needs of IHSS recipients and their caregivers.
Key Responsibilities:
- Supervise and provide leadership to IHSS staff including hiring training and performance management.
- Oversee the intake process assessments service plan development and ongoing case management for clients.
- Ensure compliance with federal state and local regulations governing IHSS services.
- Manage budgets reporting and program documentation to ensure efficiency and transparency.
- Collaborate with other community partners and service providers to promote client-centered care.
- Monitor compliance and implement improvements as needed.
- Other duties as assigned.
IHSS Public Authority
The IHSS Public Authority is a non-profit agency that manages a Registry to connect IHSS recipients to available IHSS Providers seeking employment. The Director will be responsible for overseeing the overall administration and strategic direction of the Public Authority including the provision of registry services training programs for caregivers and advocacy for policy improvements. This role requires strong leadership skills a commitment to community empowerment and the ability to manage a complex network of stakeholders to ensure a sustainable high-quality service delivery model.
Key Responsibilities:
- Lead the strategic development and implementation of the Public Authoritys mission vision and services.
- Oversee recruitment training and retention efforts for caregivers in the registry.
- Support the work of IHSS Advisory Committee and the needs of consumers and caregivers through policy development.
- Develop and manage partnerships with government agencies SEIU 2015 provider union healthcare providers advocacy groups and other community organizations.
- Ensure compliance with all relevant laws regulations and funding requirements.
- Prepare and manage budgets to maximize support of the Public Authority programs.
- Other duties as assigned.
If you currently hold permanent status as a Health and Human Services Manager II and you would like to be considered for a transfer to this position please complete the transfer application foundhere.
DEFINITION
Under general direction directs manages supervises and coordinates the activities and operations of one or more programs or specialty functional areas within the Health and Human Services Agency; collaborates with community agencies and organizations; coordinates and manages the work of supervisors and staff in setting and achieving program goals and objectives; and coordinates assigned activities with other divisions departments outside agencies and the general public.
DISTINGUISHING CHARACTERISTICS
The Health and Human Services Manager is a first-level broad management class that reports to a Health and Human Services Branch Director or other higher level position. Incumbents in this class are responsible for the programmatic functions of one or more major program divisions or specialty functional areas within a branch of the Agency and specific duties of individual positions will vary considerably depending on the assignment. Program areas include but are not limited to employment services public assistance adult protective services public health services indigent health services county detention facility medical services mental health services and substance abuse services. The incumbent provides direct and indirect supervision to lower level supervisory professional technical operational and/or clerical staff.
This class has two salary levels which recognize the differences in scope of authority complexity of the services provided risk and liability associated with the program(s) managed etc. Positions are allocated to a particular salary level based on an overall evaluation of the assigned duties of the individual position in comparison with the Distinguishing Characteristics and applicable allocation factors. Positions allocated to the Health and Human Services Manager I class typically manage a program of average size budget and/or complexity whereas positions assigned to Health and Human Services Manager II are characterized by a combination of several of the following allocation factors: their responsibility for the largest budgets largest total subordinate staff size managing high level professionals requiring advanced degrees and/or the most complex or sensitive program areas with the most risk and liability.Essential Functions
Duties may include but are not limited to the following:
- Directly or through supervisory staff selects trains motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
- Oversees and participates in the development of the programs annual budget; participates in forecasting funds needed for staffing equipment materials and supplies; monitors and approves expenditures; implements adjustments; writes and/or reviews grant proposals and participates in developing strategies to obtain funding.
- Monitors the ongoing activities of contractors for performance and to ensure compliance with grant requirements contracts and state regulations; coordinates with public and private agency partners to ensure the efficient and effective administration of services.
- Manages and participates in the development and implementation of goals objectives policies and priorities for assigned programs; recommends and administers policies and procedures.
- Develops effective working relationships with community groups and representatives and other service units or agencies; represents the department and/or county on local regional or state committees and task forces to interpret and exchange information and to assure cooperation in achieving the goals of the department and/or county.
- Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; obtains approval for improvements as needed/required; implements improvements.
- Maintains current knowledge of Federal State and local laws regulations policies and procedures that govern program operations; reviews analyzes interprets and implements Federal and State laws regulations and court decisions; stays current of new trends and innovations related to the field of work.
- Provides information and statistical data to the State public agencies and interested groups.
- Responds to and resolves difficult and sensitive customer and client inquiries and complaints; and provides professional and technical consultation and assistance to staff.
- Ensures that departmental standards and legal mandates are maintained through analysis and management reports and controls; disseminates information to staff to ensure continued compliance.
- Directs analytical research studies and reports relative to planning monitoring and evaluation of programs; prepares analytical and statistical reports on operations and activities.
- Performs related duties as assigned.
Employment Standards
Education:A Bachelors Degree from an accredited college or university in public administration business administration health administration public health nursing psychology social science social work behavioral science or a related field; Masters Degree in related field preferred AND
Experience:Three (3) years of progressively responsible professional experience in the delivery of health mental health and/or social services programs. At least one (1) year must have been in a supervisory capacity.
Note: Some positions within this class may require possession of a Masters degree in Public Health Social Work Psychology Counseling Marriage and Family Counseling Gerontology or Vocational Rehabilitation; OR a Masters degree in another subject area which meets the following criteria: is from a two year program in an accredited school; requires a minimum of 45 units; has a two-semester field placement dealing with marriage family and child issues and supervised by an LCSW or higher; and required social work caseload management and on-going counseling.
Note:Some positions within this class may require possession of licensure or certificate as a Licensed Clinical Social Worker Licensed Marriage Family Therapist Licensed Professional Clinical Counselor Licensed Clinical Psychologist Registered Nurse Registered Dietician or Public Health Nurse.
License: This class requires incumbents to possess and maintain a valid California drivers license Class C or higher to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.
Knowledge Of:- Principles and practices of management and organizational theory including planning organizational design business finance business development project management and organizational effectiveness
- Principles and practices of supervision discipline leadership mentoring and training
- Federal state and local laws codes and regulations related to assigned programs and functions
- Socioeconomic conditions and trends which affect delivery of health and human services
- Funding resources and structure in a health and human services setting
- Principles and practices of state and local government contract administration
- Generally accepted theories concepts and techniques of community health behavioral health and/or social services programming
- Office procedures methods and equipment including computers and applicable software applications such as word processing spreadsheets databases and other specialized applications related to area of assignment
- English usage spelling grammar and punctuation
Ability To:- Select supervise train and evaluate staff; plan coordinate assign and review the work of subordinate staff; and investigate and resolve disciplinary issues
- Work independently prioritize work coordinate activities and meet critical deadlines
- Establish appropriate program goals and objectives
- Develop monitor and interpret budgets and other financial documents
- Develop and maintain cooperative effective working relationships with others including being sensitive to social economic and cultural differences of clients and their families
- Participate effectively in community activities and effectively utilize community services and resources
- Communicate clearly and concisely both verbally and in writing
- Interpret and apply applicable federal state and local laws codes and regulations
- Apply customer service skills including the identification of customer needs and follow up to ensure customer commitments have been met
- Gather analyze and summarize a variety of data and information
- Exercise discretion and maintain confidentiality of information
Application & Selection Process
Application Process
It is highly recommended that you print this job bulletin for future reference.
Your application should highlight all relevant education training and experience and clearly indicate how you meet the minimum qualifications for the position as of the closing date. Application information must be current concise and related to the requirements in this job announcement. A resume should be included with your application; however it will not substitute for the information requested on the application. In addition to a completed application resume applicants are required to submit a completed supplemental questionnaire and verification of education for this position. Incomplete applications will be disqualified.
Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways:
- As an attachment to the online application
- By e-mail to
- By hand-delivery to 625 Court Street Room 101 Woodland CA 95695. Office hours are Monday through Friday 8:00 a.m. to 5:00 p.m.
All required documents must be received by the Human Resources Office by the closing date. Postmarks will not be accepted. Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail or County interoffice mail.
Selection Procedure
The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps and all listed dates may change with or without notice.
- Screen for Minimum Qualifications week of June 16th.
- Screen for Best Qualified week of June 16th
- Department Selection Interviews TBD
- Reference Checks
- Conditional Job Offer pending:
- Pre-Employment Exams
- Drug & Alcohol Screen
- Department of Justice LiveScan
- Proof of Vaccination or Exemption
- Pre-Employment Exams
- Confirmed Job Offer
- Estimated Start Date: July/August 2025
Verification of Education
Acceptable forms of educational documentation are official or unofficial transcripts that list the students name institution name field of study and date the degree was awarded.
For recent graduateswho have not received proof of their degree yet a letter from the registrars office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation.
Please do notsend originals; copies of the required documents are acceptable. Any submitted documents will not be returned.
All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from Institutions that are listed as members of the International Association of Universities. You may check for your school by visiting the IAU web site ( who possess a degree or completed coursework that is not from an accredited college or university must submit one of the following:
1. A written statement from a U.S. accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required.
2. An evaluation of the applicants degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content credit and grade.
Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only.
EDUCATIONAL RECORDS EVALUATION SERVICE
601 University Ave. Suite 127
Sacramento CA 95825
FOREIGN EDUCATION DOCUMENT SERVICE
P.O. Box 151739
San Diego CA 92175
CENTER FOR APPLIED RESEARCH EVALUATION & EDUCATION INC.
P.O. Box 18358 Anaheim CA 92817
GLOBAL SERVICES ASSOCIATES INC.
409 North Pacific Coast Highway # 393
Redondo Beach CA 90277
INTERNATIONAL EDUCATION RESEARCH FOUNDATION CREDENTIALS EVALUATION SERVICE
P.O. Box 3665
Culver City CA 90231-3665Verification of Certification
Acceptable forms of certification and/or formal training documentation are certificates that list the applicants name institution name course title and date the certificate was awarded. If applicable the verifying documentation should include a certification/license number as well as an expiration date.Written Examination
All candidates meeting the minimum qualifications will be invited to the written examination. This examination may test for but is not limited to the essential knowledge and abilities listed in this job announcement. Qualified applicants will be notified of the exact date time and location of the examination to the email address included in the application. All candidates competing in the testing process will receive written notice of their examination results by email. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination in conjunction with any county or veterans preference points.
Screening for Best Qualified
The supplemental questions are designed to elicit specific information regarding a candidates experience education and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience write no experience for the appropriate question. Based upon responses to the supplemental questionnaire the applicants education training and experience will be evaluated to determine those applicants that are best qualified.
Contact Information
For questions about the position or about employment with the County please contact Human Resources by e-mail at or by phone at .
Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons regardless of sex sexual orientation race color ancestry religious creed national origin physical disability (Including HIV and AIDS) mental disability medical condition (cancer or genetic characteristics/information) age (40 or over) marital status pregnancy childbirth and related medical conditions or any other classification protected by federal state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor rehabilitation counselor or other qualified professional will be required.
Required Experience:
Manager
Employment Type
Full-Time
