Referral Coordinator - Eye Consultants Grapevine, TX
Referral Coordinator - Eye Consultants Grapevine, TX
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1 Vacancy
Job Description
JOB TITLE: Referral Coordinator Eye Consultants - Grapevine TX
The Referral Coordinator is responsible for maintaining effective communication with referring providers and ensuring compliance with co-management protocols.
GENERAL SUMMARY OF DUTIES:
- Answer phone in a professional manner and promptly assist callers and direct them to the appropriate departments as needed.
- Monitor faxes and online referral plat forms update referral spreadsheets for reporting purposes.
- Respond to incoming referral and appointment request promptly
- Obtain pertinent information from referring providers/patients in order to complete patient chart.
- Responding to all missed calls and voicemails promptly
- Communicate any changes in referring providers preferences to appropriate staff/management
- Send out patient exam notes and any accompanying comanagement paperwork to referring providers.
- Assisting with any additional task provided by supervisor/ administrative personnel.
- Scheduling and rescheduling patients
- Obtaining patients medical insurance.
REQUIRED SKILLS & ABILITIES:
- Excellent Verbal and written communication skills.
- Exceptional organizational skills and attention to detail.
- Expert level time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Clear understand of medical insurance and understanding of HMO policys.
- Proficient with Microsoft Office and/ or related software.
EDUCATION & EXPERIENCE:
- High school diploma or equivalent
- At least two years of medical office experience required.
PHYSICAL REQUIREMENTS:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at a time.
BENEFITS:
- Comprehensive health dental and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Required Experience:
IC
Employment Type
Full-Time
