Senior Anlyst, Service Contract & Warranty (Hybrid)
Senior Anlyst, Service Contract & Warranty (Hybrid)
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$ 130000 - 130000
1 Vacancy
Job Description
Date Posted:
Country:
United States of AmericaLocation:
HSCR1: HS World Wide Repair - Miramar 3601 Flamingo Road Miramar FL 33027 USAPosition Role Type:
HybridU.S. Citizen U.S. Person or Immigration Status Requirements:
U.S. citizenship is required as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:
None/Not RequiredJoining Collins Aerospace isnt just about finding a job; its about embarking on a journey to redefine the future of aerospace technology.
We are seeking a highly motivated and skilled professional for a critical customer-facing Senior Analyst Service Contract and Warranty role that operates at the intersection of business compliance and execution. This high-level fast-paced and demanding position serves as the primary point of contact for all contractual matters with full ownership of a dedicated portfolio of customers. From unit induction to quoting and final delivery the Senior Analyst will lead every phase of the processensuring exceptional customer experience financial alignment and operational efficiency.
As the front-line representative for both government and commercial customers this role requires someone who can build trust drive results and ensure compliance with negotiated terms internal policies and financial objectives. Success in this role hinges on strong cross-functional collaboration as the contractor will work closely with teams across Program Management Engineering Finance Operations Supply Chain International Trade Compliance and Collins Aerospace leadership to deliver on commitments and exceed expectations.
What You Will Do
- Review incoming repair paperwork daily and ensure induction of units within 24 hours; return or route non-product components as necessary.
- Manage contractual relationships with a high-volume aerospace customer acting as the point of contact for contract execution issue resolution and strategic discussions.
- Obtain customer quote approvals and resolve open receivables by collaborating with internal finance teams and external customers.
- Communicate contractual obligations internally to ensure operational teams are aligned on customer requirements.
- Partner with International Trade Compliance (ITC) to ensure all import/export activity is properly vetted and compliant.
- Track and support internal financial objectives including milestones progress payments payment terms and collections.
- Coordinate with the customer and internal demand management team to align hardware forecasts and ensure timely deliveries.
- Participate in process improvement initiatives and reporting efforts to help streamline contract workflows and reporting.
- Escalate risks and non-compliance matters to appropriate functional leads and support mitigation planning.
Qualifications You Must Have
- Typically requires a University Degree and minimum 2 years of prior relevant experience or an Advanced Degree in a related field
Qualifications We Prefer
- SAP experience especially in contract management or order processing modules
- Experience with financial concepts such as quote review pricing strategies or A/R resolution
- Prior experience in an aerospace defense or highly regulated environment
- Knowledge of export/import regulations or prior collaboration with Trade Compliance
- Excel Skills
What We Offer
Some of our competitive benefits package includes:
- Medical dental and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy: pet insurance home and auto insurance additional life and accident insurancecritical illnessinsurance group legal ID theft protection
- Birth adoption parental leave benefits
- Ovia Health fertility and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan including up to 10 free counseling sessions
- Healthy You Incentives wellness rewards program
- Doctor on Demand virtual doctor visits
- Bright Horizons child and elder care services
- Teladoc Medical Experts second opinion program
- And more!
Learn More & Apply Now!
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance and their integrity keeps our customers happy. Join us as we take flight!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
Regardless of your role type collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world and access to Collins sites when their work requires in-person meetings.
Apply now and be part of the team thats redefining aerospace every day.
The salary range for this role is 66000 USD - 130000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Required Experience:
Senior IC
Employment Type
Full-Time
