Application and Project Assistant
Application and Project Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Application and Project Assistant
AtMHDVApplication and Project Assistantto join our growing Technology team.
In this pivotal role youll play a key part in ensuring our hotels and staff are supported by the very best digital platforms and business systemsenabling exceptional service and seamless guest journeys. Youll support the delivery of innovative application solutions shape business-enabling systems and help drive the adoption of emerging technologies such as AI.
This role combines application support with project coordination giving you a unique opportunity to work across a variety of systems and hotel environments. Youll collaborate with internal teams third-party vendors and wider business stakeholders to ensure application initiatives and technology projects are delivered efficiently and effectively.
What Youll Be Doing
Application Support & Coordination
- Own and maintain the Groups application strategy supporting the end-to-end digital customer journey in line with evolving technology trends.
- Drive ongoing improvements to application integrationsparticularly those connected to our core PMS Oracle Opera.
- Maintain system documentation access rights records license tracking and support materials.
- Coordinate with vendors on patching minor issue resolution and enhancements.
- Support onboarding and rollout of new applications through training coordination and communication.
Project Administration
- Assist the Technology team with the full lifecycle of project deliveryfrom initiation to post-implementation.
- Maintain detailed project documentation task logs risk registers and budget reports.
- Support scheduling of project meetings updates and deployment communications.
- Assist in user acceptance testing (UAT) for application changes and upgrades.
Stakeholder & Vendor Engagement
- Liaise between hotel teams IT colleagues and third-party vendors to ensure smooth communication and support.
- Maintain key records on application vendors SLAs and contract renewal schedules.
- Support vendor evaluations and contract renewals as required.
- Collaborate with Group Head Office to ensure all systems and practices align with global policies while using your insight to positively shape future standards.
Essential Skills & Experience
- 12 years of experience in an administrative coordination or support role (preferably within IT or hospitality).
- Organised and detail-oriented with strong multitasking skills.
- Good understanding of business applications and willingness to learn hospitality systems.
- Proficient in Microsoft Office (Excel Word PowerPoint Outlook).
- Excellent communication and interpersonal skills.
Desirable Skills
- Experience with hospitality platforms such as Opera PMS POS systems or CRM solutions.
- Familiarity with project management tools like Asana Trello or Microsoft Project.
- Awareness of ITIL framework or service management concepts.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
- Fully funded Apprenticeshipprogrammes that support you in developing your career
- High Street Discounts on a range of high street shops experiences holidays and much much more.
- Cycle to work scheme save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental optical medical and more available from 5 per month
- Referral schemes that pay up to 1500 (just for getting your friends a job!).
- Uniforms are provided.
- We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
- We work withWagestreamgiving instant access to your pay as its earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time stream up to 50% of the money youre already earned learn easy tips to manage your money better and save direct from your salary.
- We are passionate about wellbeing and mental health and we are working towards having fully qualified Mental Health First Aiders in each property.
- Employee Assistance Programme free confidential advice available 24/7 to you and your family.
- Additional day off for your birthday.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle have removed single use plastic from our day-to-day operation and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a key focus for everyone.
- We have moved to a chemical free cleaning system in ourproperties with an enzyme based eco-friendly system for apartment kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested Click Apply Now
Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion/belief sexual orientation or age.
Employment Type
Contract
