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Public Safety Supervisor

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Job Location drjobs

Chicago, IL - USA

Hourly Salary drjobs

$ 23 - 24

Vacancy

1 Vacancy

Job Description

Public Safety Supervisor

Full-Time



About the Adler Planetarium


The Adler Planetarium connects people to the universe and each other. Whether introducing a guest to the Ring Nebula a neighborhood school to a community partner a research team to a network of citizen scientists or one staff member to another the Adlers focus on meaningful connections dates back nearly a century.


Today the museum typically hosts more than half a million visitors annually and reaches millions more through youth STEAM programs neighborhood skywatching events online citizen science and other outreach efforts. With the Adlers support people of all ages backgrounds and abilities gain the confidence to explore their universe together and return to their communities ready to think critically and creatively about any challenge that comes their way.



The Position

The Adler Planetarium is seeking a Public Safety Supervisor to join our dynamic team on Chicagos Museum Campus. This individual will also supervise train and coach the Public Safety Representatives to maintain the safety and security of employees visitors and Adler property. The Public Safety Team is responsible for monitoring the building and grounds by patrolling entry points corridors galleries the cafeteria and other areas. They lead in responding to immediate security calls and alarms as well as the presence of suspicious individuals and activities unattended packages and other situations requiring additional assistance or authority. The Public Safety Supervisor collaborates with Guest Services Special Events Exhibits and Operations staff members to ensure effective supervision and facility support for activities that impact the Adler.


  • Provide supervision to the Public Safety Representatives. Create daily rosters manage daily assignment of rounds and ensure timely transition of posts. Oversee reporting and review checklists to ensure proper procedures and protocols are followed. Provide appropriate training to support staff where needed for new and existing staff.


  • Communication - Facilitate regular security meetings with contracted security and Adler public safety staff. Provides details on any internal or external events as needed. Alerts staff of any high-priority situations or security alerts as they are reported. Uses sound judgment to escalate and communicate concerns as needed. Effectively communicate Adler policies and procedures to guests staff and Public Safety Representatives and ensure compliance by all persons on Adler property.


  • Assist and support the Public Safety Manager in creating and distributing work schedules reviewing and approving timecards on a bi-weekly basis reviewing applications participating in the interview process for public safety job openings attending daily operational meetings all staff meetings training courses and museum campus event meetings etc. Perform other administrative duties where necessary.



The Work Schedule

The typical work schedule for this position is Wednesday through Sunday 35 hours per week from 10 AM to 6 PM.


The Compensation & Benefits (Full-Time)

Base Pay Range: $23.00/hr - $24.52/hr

Work-Life Balance

  • 35-hour workweek

  • Eligible to accrue up to15vacation days per year to start

  • 3 sick days as of the date of hire (can accrue up to 6.5 days per year)

  • 7 Adler paid holidays

  • 4Personal Holidays (Prorated for new hires starting after January 1st)

  • Flexible Work Arrangements

  • Paid Family Bereavement Leave & Jury Duty

  • Paid Parental Leave

Competitive Health Coverage

  • Medical Dental & Vision insurance

  • Healthcare Dependent Care & Commuter flexible spending accounts

  • Adler Paid Short-Term Disability Insurance

Retirement Savings Plan

  • 403B plan with Adler match

  • Adler match is 100% vested immediately

  • Eligible to enroll as of the date of hire

Network of Support through our EAP programs

  • Resources to help address emotional legal and financial issues

  • Face-to-face telephonic and web-based services

  • Free subscription to the Calm Premium app

Employee Loan Program

Discounted Onsite Parking Program

Free Entrance to Chicago area museums and cultural institutions


The Person

Customer Service: - Has deep product knowledge of services and products offered. Identifies and finds ways to improve processes and experiences.


Collaboration: - Balances team and individual responsibilities. Puts the teams success above personal interests. Exhibits objectivity and openness to others views.


Communication: - Keeps others adequately informed. Reads their audience and adapts communication appropriately. Is conscious of non-verbal individuals.


Innovation: - Generates suggestions for improving work efficiencies. Meets challenges with resourcefulness.


Open to Feedback: - Changes approach or method to best fit each situation. Regularly provides coaching feedback to teams. Incorporates others feedback into tasks projects and teams.


Required Qualifications:

  • High School Diploma or GED

  • Minimum 2 years of security experience 1 year involved in security management or supervision.

  • Current certification in First Aid/CPR/AED

  • Demonstrated ability to work under pressure and take charge in escalating security situations.

  • Ability to remain professional in all interactions with visitors and colleagues regardless of circumstance.


Preferred Qualifications:

  • Minimum 20 hours of security training.

  • Bilingual in Spanish.


The Adler Planetarium is dedicated to complying with its Equal Opportunity Employer obligations. All qualified applicants will receive consideration for employment without regard to any characteristic protected by federal state or local law.


If you need reasonable accommodation for any part of the employment process please email the Human Resources Department atand let us know the nature of your request and your contact information. Accommodation requests will be considered on a case-by-case basis.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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