Technology Specialist
Technology Specialist
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$ 20 - 24
1 Vacancy
Job Description
APPLICATION INSTRUCTIONS:
- Interested applicants should submit the following materials with their application:
- Cover Letter
- Resume
TYPE OF POSITION/EMPLOYMENT CATEGORY:Full-Time Staff
DEPARTMENT: Technology Support Services
SCHEDULE: Monday - Friday 9:00am to 5:00pm
- Occasional evening or weekend work required: Events on Saturday and/or Sunday. Occasional shift change to cover morning or evenings Monday - Friday.
TRAVEL:Occasional travel required - Tickets may require onsite visit to off-campus locations.
REMOTE WORK ELIGILITY:No
HOURS/WEEK and MONTHS/YEAR:35hours/week and 52 weeks/year
FLSA STATUS:Non-Exempt Hourly
GENERAL PURPOSE
Answers phone calls and provides support over the phone or with remote access tools. Troubleshoots software and hardware failures and identifies network problems when they relate to computers printers or phones. Performs the installation repair and preventative maintenance of I.T. equipment and related systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Support end-users with IT-related problems in a responsive and service oriented manner.
- Assist with the troubleshooting installation implementation and support of hardware and systems.
- Receipt deployment and maintenance of IT-related equipment.
- Assist and support events that require information technology equipment: on-campus conferences lectures and/or special presentations.
REQUIRED MINIMUM QUALIFICATIONS
- Some College (Associate Degree or presently pursuing Bachelors Degree)
- Microsoft Office Suite (Excel Outlook PowerPoint Word)
- 1-3 years of work-related experience
PREFERRED QUALIFICATIONS
- Jenzabar Software
- Statistical Software
RESPONSIBILITY FOR PUBLIC CONTACT
- Daily contact requiring courtesy discretion and sound judgment.
SALARY INFORMATION
When determining the salary offer for a new employee Molloy considers several key characteristics such as job knowledge skills and experience as well as internal and external equity. The hiring hourly rate for this position is $20.00 - $24.50. This hourly rate represents the Universitys good faith and reasonable estimate of the range of compensation at the time of posting.
As part of its total compensation package Molloy University offers an extensive range of benefits and programs for its employees including excellent health and dental insurance options generous time off and tuition benefits. For further information please visitBenefits Molloy University.
AN EQUAL OPPORTUNITY EMPLOYER
Women minorities persons with disabilities and veterans are encouraged to apply.
Molloy University does not discriminate on the basis of an individuals race color national origin religion creed age disability sex gender identity sexual orientation familial status pregnancy predisposing genetic characteristics or military status; in its administration of educational policies programs or activities; its admissions policies; or in employment practices.Molloy University takes its responsibility seriously to establish an environment in which the dignity and worth of all members of the institutional community are respected. In its effort to provide an optimal learning environment the University seeks the appointment of persons who are highly qualified and whose background is appropriate to fill each vacancy. It is University policy to recruit employ retain and promote employees without discrimination regarding sex race color creed religion age marital status sexual orientation veteran status national or ethnic origin or physical disability.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
