Reception
Reception
Posted on :
08-06-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- Competitive salary
- Employee discounts
- Flexible schedule
Benefits highlights:
- Flexible work schedule
- Discounted care for employees own pets
- Opportunity for professional growth and skill development
- Hourly compensation based on skill and experience with possibility of increase for those who show potential for added responsibility.
Maple Leaf Pet Corner is a small private practice located in North Seattle. We are seeking an experienced and dedicated Receptionist/Client Communication specialist to join our team. Here we strive to create a positive environment for our clients and patients. For this reason we are looking for a person who can handle administrative tasks and multitasking in a busy environment and yet present themselves respectfully and positively: making everyone feel welcome and comfortable.
What are the precise tasks duties and responsibilities of the job
At the front desk/reception:
- Provide top-notch customer service being attentive to client and pet needs.
- Answer and triage phone calls from clients and schedule appointments and procedures.
- Check-in clients and keep track of client flow from check-in to discharge.
- Process payment transactions.
- Help with client callbacks developing a professional and friendly rapport with clients.
- Managing record requests between other veterinary businesses/practices.
- Identify and work compassionately with clients in various emotional states.
- Client education for basic at-home procedures.
- Help keep reception area and front desk organized and clean
Clinic-wide:
- Monitor daily schedule and relay appropriate information to/from clients to doctors and/or management.
- Maintain proper documentation in written and electronic medical records about client requests/communications/reasons for visit.
- Computer skills: Able to use windows-based computer systems word processing email web search and other skills needed to effectively use the practice management software program.
- Abiding by the Veterinary Services handbook and guidelines.
- Helping file client/patient records.
- In down-times assist in cleaning the hospital including but not limited to reception area exam rooms kennels/kitchen/bathrooms if needed.
Requirements:
- High School diploma or GED
- ABILITY TO MULTITASK in fast-paced environment is a MUST
- Excellent communication and interpersonal skills
- Ability to work positively and effectively with other team members
- Compassion and empathy towards owners and their animals
If you are a compassionate organized team player with a friendly CAN-DO attitude who is looking to join a small-but-mighty private practice and make a difference in the lives of pets and their owners Maple Leaf Pet Corner is the perfect place for you. Join our team and become a part of our commitment to providing exceptional care to every pet that walks through our doors.
Full-Time or Heavy Part-Time (20-30 hrs/week) flexibility possible for right person.
Full-Time or Heavy Part-Time (20-30 hrs/week) flexibility possible for right person.
Compensation: $23.00 - $35.00 per hour
Employment Type
Full-Time
Key Skills
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