Commissions Payment Specialist
Commissions Payment Specialist
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Job Description
Commissions Analyst
Copeland Insurance Group
Longview TX
About Copeland Insurance Group
The Copeland Insurance Group was founded in 1962. Over time Copeland has proven to be a leader in providing quality service to agencies and agents and their clients. We are committed to a personal service-driven sales approach ensuring the future of this tradition by supporting a talented staff of like-minded professionals. Copeland is a proud member of the Integrity Family of Companies.
Job Summary
The Commissions Payment Specialist is responsible for analyzing commission reports and payouts. Ensures timely and accurate payments to insurance agents. Resolves escalated commission issues. Preforms Audit and reconciliation of commission payments at months end reporting accurate information back to the Operations Director. Assisting with special projects assigned.
Primary Responsibilities:
Assumes responsibility for administering the full commission process.
Downloads receives formats imports and verifies commission reports.
Assists processing accurate payouts for sales staff.
Assists the commission team to resolve problems.
Reconciles commission payouts and audit log to JE.
Reconciles Agent Debt and review agents debt and include in the debt collection process when necessary.
Provides customer service to agents via phone email and in person as necessary.
Creates Service Tickets as needed to track and handle agent issues.
Provides full circle customer service to verify agent issues are properly and thoroughly addressed.
Assumes responsibility for various cross-training assignments.
Assumes responsibility for miscellaneous duties as assigned by Supervisor.
Primary Skills & Requirements:
High School Diploma or GED
Associate or bachelors degree in accounting preferred.
Basic understanding of insurance and agent relationship.
Basic understanding of the commission process.
One year of experience in Accounting or Finance.
One year of customer service experience and/or data entry experience.
Audit and JE/GL reconciliation experience a must.
Excellent computer skills with advanced skill in Microsoft Excel.
Good attention to detail.
Good analytical skills.
Able to work at a fast pace.
Professional communication skills email and verbal.
Ability to operate related computer applications and other business equipment including email copy machine scanner fax machine and telephone.
Positive attitude and ability to work well with others.
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
