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Job Title
Branch Manager
Location
Kolkata 11
Department
Agency
Function
Agency
Reporting to
Office Head
Band
4A
Channel Summary
The agency channel refers to a distribution method where insurance products are sold through agents. These agents act as intermediaries between the insurance company and customers facilitating the sale of policies providing customer support and offering advisory services. This initiative is expected to improve customer experience especially in markets where customers prefer human interaction. It also supports customer in
a) Resolving policy service need
b) Renewal collection to resolve policy holders service needs Cross sale opportunity
Job Summary:
Responsible for productivity of the Branch Office and for recruitment and development of FLS
Business Development Managers
Key Responsibilities/ Key Deliverables:
To meet the revenue targets for the GO Self Unit
To track the productivity measures as per the GPA: Premium per agent case rate persistency
Paid cases per agent YTD appointments Retention Rate and annual FYC standards. Business Development Managers
Adhere to Business Development Managers linked sales and service standards
Conduct weekly performance review (PRP) for Business Development Managers
To ensure retention of Business Development Managers by formulating their development plans meeting their training needs and communicating with them on a regular basis.
To meet rural and social policy targets
Help Business Development Managers use the AWS system for maximizing business from a given target market.
Supervise the activity plan of Business Development Managers & Agents to ensure that these are fulfilled as per the desired standards.
To ensure that all Business Development Managers and Agents under supervision perform as per the companys rules and regulations.
Measures of Success:
Recruitment of Top Advisors/Financial
Distributors from competition
Achievement of planned sales volume in the assigned territory
Top Advisor Productivity & Retention
Manager Retention
Audit observations
Quality of Business
Key Relationships (Internal / External):
HO co-ordination
Sales promotion activities
overall running of the Office
Job Description
Job Title
Branch Manager
Location
Kolkata 11
Department
Agency
Function
Agency
Reporting to
Office Head
Band
4A
Channel Summary
The agency channel refers to a distribution method where insurance products are sold through agents. These agents act as intermediaries between the insurance company and customers facilitating the sale of policies providing customer support and offering advisory services. This initiative is expected to improve customer experience especially in markets where customers prefer human interaction. It also supports customer in
a) Resolving policy service need
b) Renewal collection to resolve policy holders service needs Cross sale opportunity
Job Summary:
Responsible for productivity of the Branch Office and for recruitment and development of FLS
Business Development Managers
Key Responsibilities/ Key Deliverables:
To meet the revenue targets for the GO Self Unit
To track the productivity measures as per the GPA: Premium per agent case rate persistency
Paid cases per agent YTD appointments Retention Rate and annual FYC standards. Business Development Managers
Adhere to Business Development Managers linked sales and service standards
Conduct weekly performance review (PRP) for Business Development Managers
To ensure retention of Business Development Managers by formulating their development plans meeting their training needs and communicating with them on a regular basis.
To meet rural and social policy targets
Help Business Development Managers use the AWS system for maximizing business from a given target market.
Supervise the activity plan of Business Development Managers & Agents to ensure that these are fulfilled as per the desired standards.
To ensure that all Business Development Managers and Agents under supervision perform as per the companys rules and regulations.
Measures of Success:
Recruitment of Top Advisors/Financial
Distributors from competition
Achievement of planned sales volume in the assigned territory
Top Advisor Productivity & Retention
Manager Retention
Audit observations
Quality of Business
Key Relationships (Internal / External):
HO co-ordination
Sales promotion activities
overall running of the Office
Required Experience:
Manager
Full Time