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1 Vacancy
Summary:
* Schedules assigns and supervises the work of the clerical PMG staff. Acts as a resource person to other supervisors in the department
Type of Opportunity: Full Time
FTE: 1.000000
Exempt: Yes
Work Schedule: Days
Other information:
* High school (G.E.D.). Minimum of three to five years experience in a supervisory position preferably in health related environment.
* Nonessential:
* SKILL-Critical thinking and attention to detail.
* SKILL-Ability to effectively interact with customers to understand their needs and explain data
* SKILL-Microsoft Office
* Organizational Skills
* SKILL-Ability to deal with all levels of staff and management within the organization board members as well as the public under highly stressful conditions.
* SKILL-Demonstrated ability to communicate effectively in person and via telephone with members
employer groups brokers physicians and physician office staff using strong dialogue and customer
service competencies.
* SKILL-Able to work under limited supervision self manage work time and projects resolve issues
with minimal assistance.
* SKILL-Written communication
Education:
Essential:
* High School Diploma or GED
Responsibilities:
* Interviews and hires clerical Staff Support.
* Prepares work schedules assigns personnel evaluates work performance and initiates/makes recommendations for personnel actions.
* Maintains established departmental policies and procedures objectives quality assurance program safety environmental and infection control
standards. Adheres to JCAHO guidelines.
* Supervises ordering of supplies as needed and follows financial guidelines for maintaining optimal budgetary compliance.
* Accountable for daily business processes and PBO communication. Responsible for data gathering for operational analysis of site. Oversees
compliance with policies and regulatory requirements. Coordinates Quality Improvement initiatives.
* Oversees daily activities of the clerical staff to optimize productivity and census manages when appropriate.
* Performs the duties of the Administrative Staff Support as needed.
* Participates in the planning processes and formatting budget preparation and ongoing monitoring as part of the team. Participate in personal and
team development of clerical employees.
* Acts as on site resource for project teams and collaborates with other members of leadership team.
* Assists front line operational function as needed.
* Attends meetings as required and participates on committees as needed.
* Functions as liaison between physicians and clerical support staff.
* Enhances professional growth and development through participation in education programs current literature in service meetings and workshops.
Required Experience:
Manager
Full-Time