Customs Manager
Customs Manager
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Job Description
About Flexport:
At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.
Help streamline clients customs processes!
The opportunity:
Flexport is experiencing massive growth with 3000 Flexporters across 14 global offices and warehouses and were just getting started!
With revenue growing at breakneck speed Flexport is looking for a Customs Manager to lead our customs team in Hamburg Germany. This is the perfect position for an experienced manager with a background in customs who is detail-oriented process-orientated andloves to build! If you are looking at the next step in your career and want to be part of our customs rocketship this could well be the career move for you!
The position will have you working alongside and learning from some of the smartest people in the customs & logistics industry as we challenge the status quo and reduce the friction in global trade and showcase clients how to simplify their customs flow.
What youll do:
- Own and manage a customs brokerage function.
- Be a P&L owner drive customs revenue and help design new product offerings.
- Work with the sales teams on building a go-to-market strategy and jump in to provide high-level guidance on all things customs to prospecting clients.
- Lead mentor hire and develop a team of high performing customs professionals.
- Think outside the box and find new ways of working that challenge the norm.
- Assist in high-level customs topic discussions around classification origin and valuation.
- Assist in client onboarding customs SOPs and overall customer satisfaction.
- Manage projects to build new tech implement new service offerings and manage different workflows.
- Collaborate with internal & External stakeholders in the development of operational efficiencies whilst being customer centric.
Your contribution:
- A true passion for everything customs and compliance - keeping up to date on updates and being a member of specific trade forums.
- Experience with using customs softwares *bonus points if you have used AEB or Dakosy
- Minimum of 5 years of current experience in Management
- Minimum of 5 years of current experience in customs & forwarding.
- An ability to manage a large team performing many different functions
- A strong network within the German customs market.
- A proven track record of building processes implementing new ideas and a passion for thinking outside of the box.
- Familiarity with Customs product classification origin valuation and the EU tariff.
- Excellent communication interpersonal and organizational skills.
- A problem solver at heart.
- An obsession with client satisfaction. You succeed when they succeed.
- Courage to challenge the status quo when logic and reason require it. See something broken Fix it.
- High level of computer literacy.
- Ability to manage a range of tasks a team and projects.
Nice to haves:
- A deep understanding of special procedures such as IP/OP/TA (is a bonus).
- A case study of where you have implemented a duty mitigation program for a client or saved your current company with implementation or process improvements.
- A passion for writing about customs topics and being a contributor to our blog series.
Whats in there for you:
- An opportunity to contribute to one of the fastest-growing companies where youll have the chance to create a global impact while being a part of a thriving multinational environment
- Lunch food delivery 4 days a week incl. vegetarian options a salad bar and special menu options plus breakfast options snacks soft drinks and barista coffee.
- Health insurance: employee contribution part is covered by Flexport
- 25 paid vacation days
- Equity program: every team member becomes a shareholder aligning our success with yours. As a private company in a multi-trillion dollar industry you have a direct stake in our collective growth and success.
- Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
- Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy childbirth and to bond with your new child.
#LI-onsite
Commitment to Equal Opportunity
At Flexport our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race color religion sex national origin age physical and mental disability health status marital and family status sexual orientation gender identity and expression military and veteran status and any other characteristic protected by applicable law.
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Required Experience:
Manager
Employment Type
Full Time
