Front Desk Receptionist
Front Desk Receptionist
Posted on :
08-06-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- 401(k)
- Health insurance
Job Posting: Front Desk Receptionist
Pathway to Recovery
Intensive Outpatient & Opioid Treatment Facility
Pathway to Recovery
Intensive Outpatient & Opioid Treatment Facility
Location: 900 20th Ave S Minneapolis MN
Position Type: Full-time
Position Type: Full-time
About Us:
At Pathway to Recovery we are dedicated to providing compassionate high-quality care to individuals battling opioid and substance use addiction. We offer intensive outpatient services and opioid treatment to help our clients on their journey to recovery. Our goal is to create a supportive healing environment that empowers our clients to achieve lasting wellness.
At Pathway to Recovery we are dedicated to providing compassionate high-quality care to individuals battling opioid and substance use addiction. We offer intensive outpatient services and opioid treatment to help our clients on their journey to recovery. Our goal is to create a supportive healing environment that empowers our clients to achieve lasting wellness.
Position Summary:
We are seeking a friendly motivated and reliable Front Desk Receptionist to be the first point of contact for our clients and visitors. This fast-paced position requires someone who can stay organized and maintain a calm professional demeanor even when dealing with challenging behaviors. The Front Desk Receptionist will play an integral role in ensuring smooth clinic operations and supporting our clinical team in delivering top-notch care.
We are seeking a friendly motivated and reliable Front Desk Receptionist to be the first point of contact for our clients and visitors. This fast-paced position requires someone who can stay organized and maintain a calm professional demeanor even when dealing with challenging behaviors. The Front Desk Receptionist will play an integral role in ensuring smooth clinic operations and supporting our clinical team in delivering top-notch care.
Key Responsibilities:
- Greet clients and visitors with a warm friendly attitude.
- Answer phones and direct calls to appropriate staff or departments.
- Check in clients for appointments ensuring all necessary paperwork is completed.
- Maintain accurate client records and update scheduling as needed.
- Assist with patient inquiries and provide information about services and programs.
- Manage the front desk area ensuring it remains tidy and organized.
- Handle emergency situations calmly and escalate to appropriate staff when necessary.
- Coordinate with medical and administrative staff to ensure seamless client flow.
- Assist with managing client behaviors in a professional non-confrontational manner.
- Other administrative duties as required.
Qualifications:
- High school diploma or equivalent (Associates degree or higher preferred).
- Previous experience in a receptionist or customer service role is preferred ideally in a healthcare or behavioral health setting.
- Strong communication skills with the ability to remain professional in high-stress situations.
- Ability to stay organized and manage time effectively in a fast-paced environment.
- Compassionate and empathetic approach when interacting with clients.
- Ability to manage challenging behaviors and de-escalate tense situations when needed.
- Proficiency with office software (e.g. Microsoft Office electronic health record systems) is a plus.
- Bilingual abilities are a plus but not required.
Benefits:
- Competitive salary.
- Health dental and vision insurance options.
- Paid time off.
- Supportive positive work environment.
- Opportunity to make a real difference in clients lives as they work toward recovery.
How to Apply:
Please submit your resume and a cover letter to
Please submit your resume and a cover letter to
Pathway to Recovery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and clients.
Job Type: Full-time
Pay: $17.82 - $18.84 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shifts Monday through Friday with rotating Saturdays 8-11:00 am
Application Question(s):
- Are you able to pass a background study
Ability to Commute:
- Minneapolis MN 55404 (Required)
Work Location: In person
Our Mission
We are dedicated to transforming lives through comprehensive and compassionate care for individuals battling substance abuse disorders. Join us on the journey to resilience and wellbeing.
Our Values
Guided by the principles of dignity integrity and innovation. Our aim is to provide evidence based personalized treatment programs that empower our clients to achieve lasting recovery.
Career Opportunities
Pathway To Recovery is more than just a workplace; its a community of dedicated professionals committed to transforming lives through compassion and expertise. We believe in the power of every individuals journey towards recovery and were looking for passionate individuals to join us in making a positive impact.
Employment Type
Full-Time
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