EHR Application Analyst (Epic)

National Jewish Health the nations leading respiratory hospital is seeking an EHR Application Analyst to help power the technology behind world-class care. This role is essential to keeping clinical systems running smoothly efficiently and in full compliance minimizing disruption and maximizing impact across the organization.

Key Responsibilities:

• Provide support for EHR/EMR systems with EPIC EMR experience highly preferred
• Apply knowledge of interface engines such as HL7 or X12
• Deliver application support in a healthcare IT environment
• Contribute to small projects or system implementations
• Utilize or interpret data analysis and reporting tools (preferred but not required)
• Leverage experience with healthcare or vendor software systems (a plus)

This is a dynamic opportunity to make a real difference in healthcare technology at a nationally recognized institution. At National Jewish Health the EHR Application Analyst translates complex systems for end users to ensure seamless clinical workflows that support breakthrough care.

Position Summary
Provides computer application support for the Clinical Application Systems. Serves as a primary support resource for Clinical Information Systems and users of various clinical software applications with an emphasis on creating efficiencies providing minimal interruptions and on-time delivery. Provides ongoing coordination of analysis acquisition installation training and support of clinical application software programs. Facilitates problem solving and communication within the IST teams with healthcare user groups Clinical staff and the vendors. Ensures quality and regulatory compliance of all computer operations.

Essential Duties

1. Provides support of assigned Information Systems projects and systems including the design implementation testing problem diagnosis and on-going support for the Clinical Information Systems the Information Systems department and its customers. Provides on-call support for application software problems and downtime events during off-shifts weekends and holidays. Utilizes ticketing system as appropriate to document user issues progress and outcomes or resolutions.
2. Works as directed with professional and technical staff to implement projects and change activities with minimal business interruption and on-time delivery.
3. Assists department manager as directed by analyzing and developing plans for installations and/or replacements of existing computer software equipment and peripherals.
4. Performs product verification/validation and documents outcomes of any software/hardware additions changes or enhancements implemented according to department policies and procedures.
5. Assists with the mining of business data from the vendor application using the applicable report writing tools and evaluates or assists departments in evaluation report outcomes as requested.
6. Assists other IST staff in troubleshooting remote devices including printers servers and workstations for local area networks (LANS) and wide area networks (WANS). Establishes skills required to utilize systems interface monitoring or troubleshooting and testing. Instructs users in the proper use of system application programs.

Other Duties

1. Participates in Quality Assessment (QA) and Quality Improvement (QI) programs as directed.
2. Increases customer service knowledge skill and ability by participating in department and institution-wide specific programs.
3. Maintains current state-of the-art knowledge of clinical applications as it relates to the Institutions business and customer needs.
4. Assists with training of new employees and key users.

Competencies

1. Accountability:Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
2. Building Trust: Interacting with others in a way that gives them confidence in ones intentions and those of the organization.
3. Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across their department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contribution of others.
4. Building Strategic Relationships:identifying opportunities and taking action to build strategic relationships between ones area and other areas teams departments units or organizations to help achieve business goals.
5. Managing Conflict: Dealing with others in an antagonistic situation; using appropriate interpersonal skills and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand and develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when required.

Supervisory or Managerial Responsibility
None

Travel
Minimal

Core Values

1. Be available to work as scheduled and report to work on time.
2. Be willing to accept supervision and work well with others.
3. Be well groomed appropriately for your role and wear ID Badge visibly.
4. Be in compliance with all departmental and institutional policies the Employee Handbook Code of Conduct and completes NetLearning by due date annually.
5. Promotes a workplace culture based on mutual respect and merit where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.
6. Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
7. Wears appropriate PPE as outlined by the infection control policies and procedures.
8. Demonstrates compliance with all state federal and all other regulatory agency requirements.

Minimum Qualifications

1. Education: Bachelor degree in science computer sciences or computer related field or a Bachelor of Science degree in Medical Technology with computer experience is required.
2. Work Experience: A minimum of 1 year of experience with Clinical Applications Support and/or Information Systems required. EHR HIS LIS Oncology systems Practice Management or other Clinical Information System experience preferred.
3. Special Training Certification or Licensure: EPIC Certification: Connect Clinical Content Builder Badge or equivalent certification within 6 months of hire.
   

Salary Range: $77572.56 - $102583.71

Benefits
At National Jewish Health we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care our employees are our greatest asset. With that in mind we have designed a valuable comprehensive benefits package to meet the needs of our employees and their families.

• Comprehensive Medical Coverage:Multiple Cigna health plans for Colorado regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
• Paid Time Off:Generous PTO accruals to use for vacation and sick days and six paid holidays all compliant with Colorado state sick leave regulations.
• Dental & Vision Plans:Coverage effective the first of the month after hire.
• Retirement Savings:403(b) plan with employer contributions after two years.
• Wellness Incentives:Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement:Up to $5250 annually for full-time and part-time employees.
• Child Care Assistance:Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness:Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance:Employer-paid plans and optional buy-up choices.
• Voluntary Benefits:Full suite of coverage options such as Accident Hospital Indemnity and Legal Plan
• Exclusive Discounts:Savings on local services insurance and RTD bus passes.

Application Deadline:This position will be open for a minimum of three days and until a top applicant is identified.