Scheduling Coordinator-Heart center-Poughkeepsie, NY
Scheduling Coordinator-Heart center-Poughkeepsie, NY
Posted on :
08-06-2025
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1 Vacancy
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Hourly Salary
$ 20 - 33
Vacancy
1 Vacancy
Posted on :
08-06-2025
Job Description
Description
Position at Hudson Valley Cardiovascular
Title:Scheduling Coordinator - Heart Center - Poughkeepsie Clinical Poughkeepsie NY. Full Time/ 40 hours per week variable 8 hour shifts between 7:30am 6:00pm varies Monday - Friday.
Summary:The Scheduling Coordinator provides scheduling support for HVCPs physicians advanced practice providers lab and diagnostic imaging appointments. Responsible for scheduling all pre-procedure procedure and post-procedure appointments in the clinic and hospital setting. Including but not limited to; completing full registration collect co-pays check eligibility complete the check-in/out process answering incoming calls and voice mail scanning paperwork as assigned checking and rescheduling cancellations and no-show appointments monitoring and completing scheduling pools referrals and queues. Must demonstrate a highly professional compassionate and positive attitude at all times. They participate as a dynamic member of this office identifying and suggesting opportunities for improvement.
Responsibilities:
1. Schedules cardiac inpatient and outpatient cardiac diagnostic imaging and cardiac specific appointments. Works close with the prior authorization team to ensure authorizations are obtained prior to appointments.
2. Schedules all clinic patients obtains all records and confirms completion of the chart prior to the patients clinic appointment.
3. Coordinates the retrieval of outside imaging and/or records that are needed for clinic patients.
4. Facilitates the flow of the clinic readily available to make phone calls schedule a last minute needed test and available to help providers in clinic with whatever needs they may have.
5. Support in the design and implementation of solutions to identified trends or problem areas.
6. Collaborates with other departments to streamline patients pre-procedures schedule to optimize the patient experience.
7. Ensure medical records are compliant with HIPPA regulations Federal /State regulations regarding confidentiality of Protected Health Information and corporate compliance standards.
8. Completes the booking sheets for necessary outpatient procedures and faxes/emails/scans to the cardiac catherization lab.
9. Reconcile incoming correspondence and medical records with chart; scan all correspondence and medical records (including imaging procedure consultation hospital discharge etc.) in accordance with NHMP workflow and office protocols utilizing the appropriate naming convention which supports consistent and organized patient records.
10. Comply with all Nuvance Health HVCP and affiliate policies and ensure compliance with all applicable law and regulation.
11. Maintain contemporary professional knowledge and education.
12. Demonstrates regular reliable and predictable attendance.
13. Performs other duties as required.
Other information:
Education and Experience Required:
- High School degree or equivalent
- Minimum of two (2) years experience in a medical office administrative role.
- Minimum of one (1) year EMR Products/Solutions.
Minimum Knowledge Skills and Abilities Required:
- Knowledge of medical records/HIPPA requirements insurance carrier requirements EMR systems
- Knowledge of MS Excel Word Outlook and other desktop software programs
- Strong communication interpersonal relationship and patient empathy skills.
- Excellent Customer Service skills
Salary Range: $20.79 - $33.48 hourly (Pay per years of relative experience)
EOE including disability/vets.
Nuvance Health has a network of convenient hospital and outpatient locations Danbury Hospital New Milford Hospital Norwalk Hospital and Sharon Hospital in Connecticut and Northern Dutchess Hospital Putnam Hospital Center and Vassar Brothers Medical Center in New York plus multiple primary and specialty care physician practices locations including The Heart Center a leading provider of cardiology care. Non-acute care is offered through various affiliates.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview please contact Human Resources at (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
Required Experience:
IC
Employment Type
Full Time
Department / Functional Area
Key Skills
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