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Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)The Process Improvement Office serves Mercy Health Toledo market to provide expertise in lean six sigma process improvement and change management. Project managers primary role is to support change using data driven decisions and serve as an internal consultant to the market. The PIO will harvest triage
align vet and execute ideas for innovations process & quality improvements. Project managers support multiple projects and teams across the continuum of care in all facets of healthcare operations demonstrating a significant return on internal investment both Green Belt and non-Green Belt. Project managers will help train departmental and organizational employees. Project work will include system implementations process improvement studies data analysis work system analysis that result in improved efficiencies reduced costs and
improved employee/customer satisfaction. The PIO will train associates in classroom settings and virtually on Continuous Improvement and coach them.
Essential Functions:
Project Work/Coaching:
Support project plans and facilitate project teams to complete process improvement projects.
Utilize Lean Six Sigma methodology to improve processes throughout the organization.
Gather data through various tools and or benchmarking other hospitals and organizations.
Enter and analyze data in various ways to determine trends and identify root causes.
Convert data into information needed for administration and management to make informed decisions regarding process changes.
Develop creative solutions to problems associated with processes throughout the hospital and present these solutions to appropriate staff.
Support execution of agreed upon countermeasures.
Teaching: Deliver educational materials on process improvement tools and methodologies during training. Train all levels of the organization in the effective application of process improvement tools and methodologies. Project Managers will train and mentor internal department employees. Administrative Work: Schedule meetings prepares documentation for project management develops reports for milestones and report outs to customers.
Leader Consultation: Work with PIO leadership to identify opportunities to improve efficiency reduce costs and improve job and/or customer satisfaction.
Education:
4 year bachelors degree required. Graduate degree preferred.
Combination of post-secondary education and experience will be considered in lieu of degree.
Knowledge Skills and Abilities:
LSS (Lean Six Sigma) preferred
Healthcare preferred
Project Management experience preferred
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
*Benefits offerings vary according to employment status.
Department:
Performance Improvement - Toledo Regional OfficeIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
IC
Full-Time