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The Assistant Front Office Manager is responsible for the operation of the front desk associates and bell staff. Ensure all staff responds to guest requests in an attentive friendly efficient and courteous manner providing all guests with luxury service prior to and throughout their stay while maximizing room revenue and occupancy. Respond to telephone and in-person inquiries regarding reservations hotel information and guest concerns. Serve as manager on duty during most nights and weekends. The Assistant Front Office Manager will promote an atmosphere that ensures customer and associate satisfaction. This position reports directly to the Assistant GM and requires a strong attention to detail and the ability to effectively deal with guests other departments and team members. As aFront Office Manageryou will be responsible for driving company success through performing the following tasks to the highest standards:
Job Description:
Job requirements:
Benefits:
Compensation
The company also conducts post-offer employmentverifications motor vehicle and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race sex age handicap religion national origin or any other basis prohibited by applicable law.
Required Experience:
IC
Full-Time