TX Security Operations Center - Operator (2nd shift 2pm-11pm)
TX Security Operations Center - Operator (2nd shift 2pm-11pm)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
TX Security Operations Center - Operator (2nd shift 2pm-11pm)
Description of Position:
The operatorworkswithin a team environment and is required to remotely observe stores to identify theft and fraud. Operators observe cameras at length while protecting the Companys assets. By proactively identifying theft and fraud situations the Operator maintains a strong Loss Prevention culture in the store to reduce losses and liabilities. This position is an on siterole that will work out of our Distribution Center facility located in Jacksonville TX.
Duties and Responsibilities:
- Observe stores via CCTV to identify theft and build external cases for prosecution
- Actively communicate with stores and Field Loss Prevention to address current theft and fraud activity
- Communicate theft and fraud incidents to the appropriate law enforcement agencies
- Record cases in APIS Case Management System
- Communicate all concerns regarding CCTV/Systems to SOCManager or LP Technology Coordinator
- Review exception reports and observes associates activity to identify potential acts of fraud or theft
- Complete all other tasks assigned by supervisor
Requirements
- High School diploma or equivalent
- Customer service skills and retail experience a plus
- Must possess excellent verbal and written communication skills
- Must be a strong multi-tasker and not easily distracted when focused on a task
- Must demonstrate a sound decision-making and judgement; must be able to remain calm in stressful or critical situations
- Fluent in English; bi-lingual (English/Spanish) is a plus
Physical Requirements:
This position involves a variety of physical activities including: talking hearing and repetitive motions. Visual acuity is required for observing video and analyzing records.
Employment Type
Part-Time
