ServiceNow - Senior Developer/ Administrator
ServiceNow - Senior Developer/ Administrator
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Job Description
Position Summary:
Illumina is seeking a highly motivated and team oriented ServiceNow Senior Developer/ Administrator specializing in ITOM ITSM and ITAM. In this role you will be a key member of an Agile Scrum development team. You will need strong analytical and problem-solving skills to support the organizations Configuration and Asset Management processes.
Responsibilities:
Proactively develop and maintain technical knowledge in a specialized area remaining up-to-date on current trends and best practices.
Develop ServiceNow components such as workflows audits business rules and catalog items to support business needs.
Build configure and maintain the CMDB via various enhancements and projects to meet business needs.
Own the configuration of Discovery schedules probes sensors patterns and identification rules to accurately populate CIs and their relationships.
Work closely with Compute Server Cloud and Network teams to ensure proper access permissions and network configuration is setup to ensure successful Discovery.
Actively troubleshoot Discovery Errors due to credentials classifications patterns network access firewall settings etc.
Monitor and fine tune Discovery and plugins to achieve optimum performance levels.
Perform assessments with Configuration and IT Services teams and work closely with vendor teams to ensure best practices and new capabilities are understood and deployed.
Requirements:
At least 6 years in IT development experience with at least 4 years as a ServiceNow developer with extensive experience with ServiceNow Discovery.
Deep understanding of ServiceNow mid-server architecture and the role it plays in Discovery optimization.
Strong knowledge of IT Infrastructure including Servers Network equipment Storage devices PCs etc.
Experience in ServiceNow scripting including JavaScript Angular JS Bootstrap and Jelly Script
Expertise in Web technologies such as Web Services XML HTML CSS HTTP etc. (Preferred)
Experience using enterprise tools such as Visio or Lucid Chart Teams Confluence and Jira
Experience with ServiceNows Common Services Data Model (CSDM) (preferred)
Experience working in a regulated environment within a global company (preferred)
Exceptional knowledge of ITIL processes or ServiceNow Admin/CMDB Certifications (preferred)
Education:
Bachelor of Science in Computer Science Business or related field preferred or equivalent work experience.
We are a company deeply rooted in belonging promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation Illumina has always prioritized openness collaboration and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay regardless of gender ethnicity or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences increase cultural awareness and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status citizenship status and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local state and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local state and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process please contact To learn more visit: The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
Required Experience:
Senior IC
Employment Type
Full-Time
