GFIT-E484
IT Support Technician-Full Time-MadridSpain
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a/anIT Support Technicianto join our GFITteam in Spain to drive the seamless operation of IT systems within Sulzer by ensuring compliance with governance guidelines policies and procedures. Also leverage cutting-edge tools and methods to keep our business processes running smoothly and efficiently.
Your main tasks and responsibilities:
- Rapid Issue Resolution:Ensure IT services and systems are quickly restored to operational status following defined resolution and documentation processes.
- Application Support:Provide support for business applications within designated locations.
- System Maintenance:Maintain servers storage Active Directory SQL services and manage file systems and permissions.
- Security & Patch Management:Oversee security measures scripting patch management and backup responsibilities.
- Documentation:Maintain documentation related to system configurations and changes.
- Environmental & Risk Management:Be familiar with environmental impacts risks and mitigation measures related to the role and actively support company initiatives.
To succeed in this role you will need:
- Attention to Detail:Meticulous in ensuring accuracy and quality in all tasks.
- Customer Service Skills:Strong ability to support and communicate effectively with users.
- Adaptability:Flexible and able to adjust to changing environments and requirements.
- Interpersonal Skills:Excellent at building and maintaining relationships within the team.
- Problem-Solving Skills:Proficient in identifying issues and implementing effective solutions.
- Technical Expertise:Educated to school diploma standard with 2-3 years of relevant IT support experience; ITIL Foundation or above is desirable. Strong understanding of networking computer hardware IT architecture and corporate enterprise environments.
What we offer you:
- A permanent contract.
- A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
- Restaurant tickets
- Be part of an experienced international team.
- A good vibe working environment.
- Enjoy great office facilities and a perfect location in Madrid Nuevos Ministerios making your work experience both comfortable and convenient.
- Other fringe benefits
No visa or work permit support can be provided for this role.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil China Finland Germany Ireland Switzerland South Africa the UK and the USA.
Not translated in selected language
Required Experience:
IC