Manager, IT Asset Management
Manager, IT Asset Management
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location:
Rosedale Office BuildingDepartment:
IS AdministrationShift:
First Shift (United States of America)Standard Weekly Hours:
40Summary:
The Manager of IT Asset Management is responsible for the end-to-end management of CCHCS IT assets throughout their lifecycle from acquisition through final disposition. The IT Asset Manager designs develops and implements the organizations asset management strategy. The Manager ensures the highest quality customer service and equipment availability in a complex 24x7x365 environment; Leads the migration to cost effective new technologies; Forecasts financial physical and human resource needs to meet established objectives; Leverages ITSM policies to ensure the consistent design of appropriate architectures technology and metrics to meet current and evolving business outcomes and requirements. In addition the Manager ensures the effective acquisition of hardware and other IT Assets managing the function of purchasing assets and managing a team of analysts.
Qualifications:
Bachelors degree required
Advanced degree in related field a plus.
3 years of IT asset management experience.
Experience using ServiceNow platform preferred.
Experience using ServiceNow Hardware Asset Management (HAM) preferred
Experience using ServiceNow Software Asset Management (SAM) Preferred
Licensure Registration and/or Certification
ITIL Foundations certification required within 90 days of employment.
ITIL Intermediate Certifications in Operational Support and Analysis preferred.
PMP preferred.
Knowledge Skills & Abilities
Exceptional customer service and communication skills.
Experience in managing a large fleet of end-user technology components (e.g. laptops/desktops etc) in a multi-site geographically dispersed environment.
Clear understanding of ITIL Operations Methods required; ITIL Foundations Certification preferred.
A sound knowledge of the health care environment and applications preferred.
Strong supervision and management skills.
Ability to address policies principles and operational issues in both overview and detailed levels.
Ability to develop financial models.
Excellent verbal and written communication skills.
Ability to deal effectively with customers management system and application professionals and vendors.
Ability to understand the requirements of various constituencies and put them into operating terms for delivery teams.
Exceptional analytical planning problem solving and systems design skills.
Ability to prioritize and manage multiple projects and activities within time budget and technical constraints.
Ability to deconstruct a verbalized goal into separate tasks that work in concert to change an idea into reliable software Proficiency with MS Project and Excel.
Ability to transform functional requirements into digital reality.
Ability to manage technical teams in a matrix environment.
About Us:
Cook Childrens Health Care System
Cook Childrens Health Care System offers a unique approach to caring for children because we are one of the countrys leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Childrens to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents.
Cook Childrens is an equal opportunity employer. As such Cook Childrens offers equal employment opportunities without regard to race color religion sex age national origin physical or mental disability pregnancy protected veteran status genetic information or any other protected class in accordance with applicable federal laws. These opportunities include terms conditions and privileges of employment including but not limited to hiring job placement training compensation discipline advancement and termination.
Required Experience:
Manager
Employment Type
Full-Time
