Morgan Lewis & Bockius LLP one of the worlds leading global law firms with offices in strategic hubs of commerce law and government across North America Asia Europe and the Middle East is seeking to hire a Product Analyst to join the Knowledge Solutions Product Team. This position will be responsible for working with the business and practices to come up with prioritized user stories and use cases and working with the project management team content team and development team to create and configure solutions using design thinking methodologies process mapping and wireframing to meet the use cases.

Reporting to the Director of Knowledge Solutions Product Management the Product Analyst will come up with standards for documentation and verify artifacts are created as appropriate throughout the product lifecycle. Additionally this team is responsible for the adoption and change management of the solutions that fall under their portfolio. The Product Analyst merges and understands the requirements of the business with a strong understanding of both the products they are responsible for and solutions available to the firm. Based on this understanding the Product Analyst create and customize their products to make them intuitive and to meet and exceed the business requirements.

This position will reside in our Philadelphia office with a hybrid in-office/remote working schedule.

Primary Functions and Responsibilities

• Engage with business to come up with defined use cases to create intuitive well-designed products by understanding what the firm business units do and where knowledge products fit into the firm.

• Keep track of what is available in the market in responsible product areas to suggest what products should be built versus bought.

• Measure product success by tracking objective analytics as well as continual engagement with the firm to collect subjective feedback.

• Work with Knowledge leadership to create and execute a robust change management program.

• Continuously improve products by prioritizing a back log of features with the business needs in mind.

• Work with business analysts to fully document business and functional requirements of responsible products.

• Work with technical team to verify products / experiences are being delivered as designed.

• Responsible for appropriate policies documentation and communication of policies and enforcement of those policies.

• Create definitions of specific product roles within business and technology teams to appropriate administer product.

• Assist in creating product specific training materials.

• Work with project management and knowledge leadership to maintain product roadmap and execute against roadmap.

• Responsible for building and maintain expertise with the product stack including personal training and involvement within product community.

• Work to market products with the goal of increasing firm awareness and looking for additional appropriate use cases for products including outreach and communications.

• Maintain trusted product advisory group to advise on product direction and roadmap.

• Assist in maintaining an up-to-date list of firm resources in the firms enterprise architecture documentation.

• Work with implementation teams to ensure well-tested and thought through products are delivered to the firm.

Experience/Qualifications:

• Prior practical legal experience strongly preferred.

• JD strongly preferred but not required.

• Minimum of a bachelors degree (B. A.) from four-year college or university.

• Minimum 2 years of experience prior experience at a law firm or legal technology vendor as an attorney or paralegal strongly preferred but not required.

• Experience with legal practice process improvement.

• Effective written and verbal communication skills.

• Ability to adapt to change and balance competing demands.

• Strong understanding of legal technology and collaboration tools such as profiling applications and process and/or enterprise search tools such as SharePoint iManage Insight and/or Foundation.

• Strong interpersonal skills and ability to build relationships with a wide range of individuals with differing opinions and diverse personalities across all experience levels.

• Commitment to exceptional client service and dedication to high-quality work.

• Project management time management and organizational skills to prioritize work and handle multiple projects simultaneously in a fast-paced constantly evolving environment.

• Strong analytical and problem-solving skills; ability to define problems collect data establish facts and draw conclusions.

• Ability to take initiative anticipate needs and exercise independent sound judgment.

• Discretion in dealing with confidential information.

• Ability to analyze and interpret professional publications prepare business correspondence proposals and reports effectively present information to groups of employees and respond to questions from employees managers clients and vendors.

• Advanced arithmetic skills (compute rate ratio percent; able to draw and interpret graphs and charts).

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Morgan Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition veteran status gender identity genetic information or any other characteristic protected by federal state or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances we will consider for employment qualified applicants with arrest and conviction records.

California Applicants: Pursuant to the California Consumer Privacy Act the following link contains the Firms California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates

Morgan Lewis & Bockius LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability religious belief or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process please contact Talent Acquisition at 888.534.5003 or

If hired your employment relationship with the firm will be on an at-will basis meaning that the firm may modify the terms and conditions of your employment at any time and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice although reasonable notice would be expected.