I2P Business Partner

Role Purpose

I2P Business Partners role is required to ensure seamless I2P service delivery for respective countries and to provide an enhancing experience to end users of the process (finance function non-finance functions vendors and I2P teams). This role can be further detailed into the following key objectives but not limited to

Compliance

To ensure compliance of SPDs and also to the country-specific legal / regulatory obligations in I2P transactions & ways of working

KPIs

To ensure stringent focus & control on payments KPIs (correctness & timeliness) by providing support guidance and resolution to respective teams involved in the I2P process

Stakeholder Management

To effectively identify analyze and prioritize the needs and expectations of stakeholders to ensure strategic alignment and project success. To foster positive relationships through transparent communication proactive engagement and continuous feedback loops to mitigate risks and enhance stakeholder satisfaction.

Knowledge Development

To build improve & share the knowledge of processes and systems proactively across I2P and end-users base

Leadership

Coach develop and coordinate colleagues and lead by example. Active engagement in center-related activities

Projects / Continuous Improvement

To actively pursue and drive/support continuous improvement in I2P processes users behaviours and KPIs to drive effectiveness & efficiency. Provide support to specific strategic I2P portfolio and/or LTO projects.

Accountabilities

• Compliance:
  • Ensure that the Standard Operating Procedures (SPDs) are followed and aligned with the current legal regulatory requirements; regularly review and update country BOPs and actively work on eliminating process exceptions
  • Implement corrective actions and enhancements to maintain compliance across all I2P processes
• KPIs:
  • Develop and implement ways to improve KPI outcomes including process optimization and error reduction initiatives
  • Provide training and support to I2P teams to address and resolve issues impacting KPI performance
  • Review and Analyze process KPIs collaborate with end-users and other functions to improve them
• Stakeholder management
  • Engage with stakeholders to gather insights on their needs and expectations ensuring their alignment with strategic/project objectives
  • Communicate effectively with all stakeholders maintaining transparency and openness in all interactions
  • Establish and maintain feedback mechanisms to continuously gather stakeholder input and address concerns promptly
• Knowledge Development
  • Create and maintain an accessible knowledge base for I2P processes and systems
  • Organize training sessions and knowledge sharing activities to enhance the expertise of the I2P users and end-users
• Leadership
  • Provide coaching and development opportunities for team members to build their capabilities and performance
  • Lead by example demonstrating a commitment to the organizations values and objectives
  • Actively participate in center-related activities and encourage team involvement
• Projects / Continuous improvements:
  • Engaging with Business Finance / requestors and finding smarter & more effective ways of working
  • Identify areas for continuous improvement within the I2P processes and lead initiatives to enhance efficiency and effectiveness
  • Finding out better ways of working to reduce overall cycle time number of blockers and to improve the overall productivity of AP users
  • Exploring cost optimization ideas / small projects that are not part of big strategic initiatives
  • Support and contribute to strategic projects within the I2P portfolio and License to Operate (LTO) projects that align with organizational goals
  • Collaborate with cross-functional teams to drive process improvements and encourage positive changes in user behavior

Qualifications :

Competencies required / expected in the role

We expect that in this role I2P Business Partner must possess and demonstrate certain key competencies to enable him/herself with the right skillset knowledge and capabilities to be successful.

• As a Driver he/she must show
  • Self Improvement to continuously observe reflect and learn by experience
• As a Builder he/she must be good at
  • Collaboration with GFO teams regional/global BP teams country/regional procurement teams and other stakeholders to drive continuous improvements and ensure stability of service
• As a Persuader he/she must be able to use
  • Persuasion & Influencing with stakeholders / teams to drive the consensus

Minimum education and critical knowledge/experience required for the job:

• Bachelors degree in Business Administration Finance or a related field
• Minimum of 5 years of experience in finance operations (shared services organization) with a focus on Invoice to Pay or Purchase to Pay processes
• Advanced verbal and written English knowledge; an additional European language is a plus
• Good interpersonal and organizational skills able to communicate effectively with various levels within the organization
• SAP ECC / S4 HANA knowledge; Invoice Automation like VIM preferred
• Experience in managing change implementing new procedures and re-engineering processes
• Can do attitude able to work independently with minimal direction/supervision
• Comfort in working in a global business environment that is undergoing process and technology changes

Additional Information :

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment hiring training promotion or any other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity marital or veteran status disability or any other legally protected status

Remote Work :

No

Employment Type :

Full-time