All are welcome! People of color people with disabilities and LGBTQIA individuals are strongly encouraged to apply!
Washburn Center for Children is a leading childrens mental health center caring for a wide variety of childrens needs associated with anxiety depression behavioral difficulties and trauma.
The 142-year-old nonprofit offers critical mental health intervention to help children - and their families - realize hope. Washburn Center for Children serves nearly 4800 children ages 0-18 and approximately 11000 family members each year. Washburn Centers three office locations Brooklyn Park Edina and Minneapolis serve the entire Twin Cities metro area. The nonprofit also offers in-home services and its school-based program serves 55 schools in the Eden Prairie Bloomington District 191 Columbia Heights and Minneapolis school districts.
The demand for therapeutic care has skyrocketed. Join our team to help children through the setbacks of life and create a better future. To learn more about how we do that work in homes schools and clinic-based services visit us online.
Position Summary
Provide supervision oversight systems improvements and collaboration to ensure the highest standard of quality assurance clinical and administrative compliance and documentation and data privacy.
Responsibilities
Essential Functions
Responsible for the selection orientation training supervision of direct reports and team members.
Monitors health information management systems services and staff performance to ensure data quality and integrity
Provides education and training to staff in areas relevant to health information management policies and procedures and compliance.
Identifies and analyzes the design of jobs work processes workflows for HIM records processing and implements appropriate changes to improve effectiveness efficiency and productivity to support the overall goals of the organization
Works collaboratively and effectively works with peer departments
Responds to requests for various statistic and planning reports from Administration
Serves as a resource for other departments and administration to obtain information of clarification on reporting documentation standards and regulatory requirements.
Reviews evaluates and updates departmental position descriptions policies and procedures annually as necessary to comply with agency regulatory licensing accrediting
Keeps abreast of federal compliance and state regulations pertinent to the departments functions. Monitors department activities to ensure compliant performance
Nurtures a cooperative relationship with agency staffs and others; acts in a timely manner to initiate corrective actions when necessary
Effectively directs and manages the daily operations of the HIM departments
Electronic Health Record
Credible EHR Administrator
Provide coverage for EHR Coordinator
Manage all Forms in Credible
Manage all major EHR projects managing workflows and impact on other programs (including program support intake MR Billing etc.)
Develop Review Manage all Credible Training Materials
Oversee Washburn Credible Group
Oversee Washburn CredibleSuperUser and TrainingGroup
Client File Forms
Oversee review and update of all Client File Forms with QA Supervisor
Oversee all information in SharePoint Teams U:Drive One Note
Incident/Grievance
Acting Incident/Grievance Member
Support incident and grievance log
Follow up as directed
Clinical Compliance
Manage Review UpdateClinical Policies and Procedures
Provide Clinical Documentation Training for all new clinical staff (2 hours per week)
Clinical audit managementand oversight
Oversee clinical documentation practices to meet state and contracted requirements
Oversee clinical documentation to ensure Washburn is meeting best practice standards in clinical documentation
Understand and know legal ethical and licensing requirements related to DHS CTSS Rule 29 HC Contracts State Contracts (SLMH ECMH) health plans specialty contracts board requirements and other contracts regarding requirements and expectations. Continue to stay updated with changes to the requirements to make policy and procedure updates.
Data Privacy Compliance
Support Data Privacy Policies and Procedures
Oversee Medical Records and EHR training and onboarding
Participate in agency Risk Assessment
Help Privacy/Security officer manage day to day privacy operations
Leadership and Teamwork
Directly supervise EHR Team Medical Records Team Database Team
Act as key member of the Privacy and Security Team.
Participate in ongoing Agency committees teams or groups as directed
Participate in external meetings with Credible /EHR system.
Attend weekly QA meeting IDC meetings as needed.
Create a positive and respectful work environment by leading with Washburn Center values and holding expectations of all employees to do the same
Professional Development and Training
Participation in planning of Agency-wide and team training events
Maintain required CEUs for licensure
Accountability to agency goals and priorities
Required technical skills knowledge and abilities
Agency Competencies
Culturally Responsive
Position Competencies
Strong organizational skills
Strong collaboration skills
Strong communication skills
Experience with One Note Word Adobe Excel Access and databases
Strong knowledge and experiencing with an EHR/EMR
Strong writing and teaching skills
Critical Thinking and Problem Solving as a strength
Ability to manage and follow through on projects (project management skills)
Ability to multitask and manage multiple projects and responsibilities at one time
Detail oriented