Inside Account Manager (Cleveland, OH)

Who We Are

Were Dealer Tire a family-owned international distributor of tires and parts established in 1918 in Cleveland OH. Were laser focused on helping the worlds largest and most trusted auto manufacturers grow their tire businessin fact weve sold more than 60 million tires to date. Were a thriving company and were looking for driven individuals to join our team. Thats where you come in!

Base Pay Range:

Targeted Annual Commission:

As an Account Manager - Corporate your essential job functions will include the following:

Account Management

• Serve as a day to day key relationship manager between Dealer Tire and assigned Dealers primarily via telephone and web based communications
• Create and leverage OEM and Dealer relationships to manage support and grow the OEM Tire and light maintenance programs
• Research develop and recommend high impact business plans and strategies with Dealer decision makers and guide them in managing these plans to maximize the benefits of the OEM Tire and light maintenance programs in order to increase Dealer sales and drive customer loyalty including:
  • Inventory planning and management strategies and recommendations;
  • Best industry practices recommendations;
  • New product development updates
  • Identifying and reacting to competitive threats trends and issues
  • Pricing and promotion strategies
• Strategically manage and resolve customer relations issues relating to any Metro Center and Distribution Center activity affecting assigned Dealers
• Meet internal and external productivity goals

Marketing/Promotion

• Guide Dealers in developing and implementing pricing marketing and promotion strategies/plans
• Use knowledge experience Dealer Tire proprietary tools third party promotional resources and marketing support to assist Dealers in the maintenance and updating of their pricing marketing and promotion strategies/plans. Tools and resources may include:
  • Retail selling guides (DRSG)
  • Special promotion materials
  • Point of Purchase availability and usage
  • OEM and Supplier promotional funding
  • Dealer Tire training programs (onsite and web-based)

Direct and Indirect Business Development

• Identify qualifying potential new Dealers for on and off program participation
• Make significant contacts and presentations to decision makers via web-x tutorial to ensure dealership alignment with Dealer Tire program
• Identify new business opportunities for Dealer Tire and assigned Dealers through alliance partner field contacts
• Develop account strategies to increase revenues and improve customer loyalty

Position Requirements

• Meet objectives as it pertains to dealer communications presentations and training sessions
• Keep accurate and timely internal records of key contacts and other related activities
• Provide feedback and strategic information to the Management team
• Submit timely contact reports and forecast reports to leadership as required
• Maintain contacts across departments within Dealer Tire in order to ensure maximum success
• Complete administrative documents including order and inventory adjustment documents as needed

Other Duties as Assigned

Competencies Required

• Ability to use consultative selling process
• Results Orientation
• Agility
• Initiative
• Influence
• Strategic Thinker
• Customer Focus
• Understand Data
• Apply Knowledge
• Set Objectives
• Work Efficiently

Physical Job Requirements

• Sitting for long periods of time
• Continuous viewing and inputting data to a computer screen
• Talking on the telephone for long periods of time
• Limited travel as needed

Drug Policy

• Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

Why Dealer Tire:An amazing opportunity to join a growing organization built on the efforts of hard working innovative and team-oriented people. The compensation offered for this position will depend on qualifications experience and geographic location. The total compensation package may also include commission bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off medical dental vision and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability (in compliance with the Americans with Disabilities Act*) or any other legally protected status with respect to employment opportunities.

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application or any portions of same based on the impact of a disability should contact Dealer Tires Human Resources Department to discuss your specific needs. Please feel free to contact us at 1- x6550.