Restaurant Reservationist
Restaurant Reservationist
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Job Description
Who we are
Our Hotels
We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. which is an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity. When submitting your application please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference
2025-5629Hotel
The Beverly Hills Hotel
Division & Department
Food & Beverage - Restaurant
Job Title
Restaurant Reservationist
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Restaurant Reservationist you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.
What youll get
As a Restaurant Reservationist at The Beverly Hills Hotel here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 10 Dorchester Collection hotels stay once a year at each hotel!
50% off at bars and restaurants within all of our Dorchester Collection hotels
World class development opportunities (Service Excellence Training Diversity Equity Inclusion & Belonging Trainings Monthly Lunch & Learns)
Social events throughout the year including Quarterly Employee Appreciation Day events Quarterly Employee Awards Annual End of Year Gala
Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
Exclusive Access to a discount platform featuring 1000s of retailers
Competitive Medical Dental Vision Benefit
Competitive retirement scheme
As a Restaurant Reservationist at The Beverly Hills Hotel your compensation will be $32.00 per hour.
What youll do
Youll love what you do and take pride in delighting our guests:
Our Restaurant Reservationists are responsible for all reservation bookings requests and confirmations during their day. This will include controlling the flow of work in the room by seating requests in station rotation while maintaining guest listsfollowing and enforcing all restaurant standards.
They work closely with the Assistant Director of F&B and Outlet Manager to manage the reservations booking and all guest requests. They are able to sell the restaurants to ensure our guests receives nothing but the best experience. In addition they are knowledgeable with regards to operating hours of all food and beverage outlets any promotions/events.
Sometimes our guests have special requests involving seating assignments preferred needs of regular guests dietary restrictions and even special occasions. Our Restaurant Reservationists advise the managers and servers of any VIPs questions and/or specific service needs to guarantee the requests are fulfilled by our by our Food & Beverage Supervisors and Managers.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Restaurant Reservationists are relied upon to report these and work with several other positions to correct.
Communication is what keeps our departments running perfectly. Our Restaurant Reservationists must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are the essence of a day in the life of a Restaurant Reservationist but well make sure you are provided with specifics on how we care for our hotel.
What youll bring
Youll bring your unique personality and passion to the role and the team.
Communication is what keeps our departments running perfectly. You have great
Communication skills with a strong customer service ethic.
Attention to detail is critical for this role.
English is the primary language used in our hotel. You can comfortably communicate in this language.
Job Location
USA
Location
Employment Type
Full-Time
