Casework Technician
Casework Technician
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$ 37782 - 66120
1 Vacancy
Job Description
Description of Work
Casework Technician position will be located in the Burlington unit office. The primary purpose of this position is to provide casework support to counselors . The major duties include support for general and school caseloads as well as providing support in all aspects of office needs. The position requires a wide range of knowledge regarding community resources and local employers as well as the ability to communicate with individuals from diverse backgrounds.
Job responsibilities include the following:
Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation services.
Assist with develop a written plan of services in conjunction with the consumer parent and/or guardian; inputting casework data into relevant applications throughout the rehabilitation process.
Preparing documents including authorizations and correspondences as needed; and completing all related administrative tasks in tandem with the processing assistant
Monitor the consumers progress throughout the service delivery process.
Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed.
Document service delivery and case progress in the case management system as required by agency policy.
About Division of Employment and Independence for People with Disabilities (EIPD):
The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave is available to eligible employees. Visit website for benefits.Knowledge Skills and Abilities / Competencies
Listed below are the knowledge skills and abilities (KSAs) associated with the position. These KSAs along with the minimum education and experience listed are required in order to be deemed eligible for the position therefore you must provide supporting information within the body of your application to demonstrate your possession of each KSA listed. Experience engaging with individuals from underserved marginalized or disability communities demonstrating cultural sensitivity empathy and awareness of access and inclusion barriers.
Proficiency in performing routine administrative and office support functions such as data entry document preparation scheduling and filing with accuracy and attention to detail.
Demonstrated ability to provide effective front-line service to the public including responding to inquiries resolving concerns and maintaining professionalism in diverse and fast-paced environments.
Minimum Education and Experience Requirements
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;
OR
equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.- Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application statusplease contact Talent Acquisition at.
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
For technical issues with your application please call theNeoGov Help Line at . If you have a technical issue with your Government Jobs account please call their Help Line at 1-.
Required Experience:
IC
Employment Type
Full-Time
